Home Design Advisor (Architect)

About Koloapp

Koloapp is a fast-growing platform that helps homeowners plan, design, and build their dream homes with confidence. We guide users through their home-building journey with expert advice and trusted professionals.

Role Overview

Were hiring an Architect to work as a Home Design Advisor. You will support homeowners by clarifying doubts, guiding them with the right information, coordinating next steps with professionals, and ensuring a smooth end-to-end experience on Koloapp.

What this role is (and is not)

This role IS: homeowner guidance, requirement understanding, consultation, coordination, follow-ups, and outcome ownership.

This role is NOT: preparing floor plans, 3D designs, working drawings, or managing on-site execution/supervision.

Key Responsibilities

• Advise homeowners throughout their construction/interiors journey and resolve queries with clear, practical guidance
• Conduct online consultations to understand homeowner needs, style preferences, budget range, and timelines
• Suggest the right next steps and help homeowners make better decisions (what to ask, what to verify, common mistakes to avoid)
• Coordinate with the Lead Advisor and internal teams to ensure smooth case handling
• Match homeowners with suitable professionals and coordinate intro calls, meetings, and site visits to drive progress
• Ensure timely follow-ups, status updates, and strong customer experience across all active cases
• Maintain simple case notes/reports to improve tracking, learning, and service quality

Requirements

• Architecture degree required
• 4+ years experience in home construction / interiors industry
• Strong communication and problem-solving skills
• Good understanding of residential workflows (planning design quotation execution)
• Comfortable handling multiple clients in a fast-paced environment