Key Responsibilities:

1. Engagement and Client management

Transition of new FCC engagement

Building robust quality control measures, standard operating procedures, management reporting Drive customer satisfaction

2. Strategy & transformation

Help in implementing the strategic vision for our Financial Crimes Compliance services.

Identifying market trends, developing go-to-market strategies, and support business development efforts to win new engagements.

Lead and mentor a team of compliance professionals.

3. Technology initiatives

Identify AI/ML and other technology use cases, in alignment with current market trends

Work with IT teams to define requirements, perform testing

Identify third party data and technology solutions to build an FCC managed services eco-system

4. Staffing and Training

Manage talent identification and retention

Prepare and impart training programmes across the FCC domain

5. Sales support

Identify target segments

Collaborate with sales team in client pitches and proposals

Strategize the sales solution based on client requirements

6. Management reporting

Key Competencies:

Required Skills & Qualifications Education & Experience:

Bachelors or masters degree with FCC certifications (ACAMS, ACFCS)

15+ years of experience in the outsourcing industry, having worked with leading financial institutions

Domain expert across the FCC life cycle (KYC Due Diligence, AML Transaction Monitoring and Fraud Monitoring).

Experience in setting up client engagements, leading transitions, delivery management etc.

Experience in sales pitch, proposal building, solutioning etc.

Proven track record on client management and technology initiatives

Soft Skills:

Strong leadership and stakeholder management skills.

Ability to Analyse business requirements

Excellent problem-solving, troubleshooting, and project management skills.

Strong communication and training skills to support non-technical users.

Ability to manage multiple projects simultaneously and work in a fast-paced environment.

Hiring for Senior role in FCC