Head - Service Delivery (Cyber Security)

Adani

5 - 10 years

Ahmedabad

Posted: 25/05/2025

Job Description

Service Delivery Leadership:

  • Ensure seamless execution of all OT/IT cybersecurity service delivery operations, meeting stringent timelines and quality benchmarks.
  • Manage the end-to-end lifecycle of cybersecurity projects, from initiation to closure, including risk assessments and compliance adherence.

Operational Excellence:

  • Establish robust processes, workflows, and frameworks for efficient and scalable service delivery.
  • Drive continuous improvement initiatives to enhance service quality, cost efficiency, and operational performance.

Engineering Oversight:

  • Supervise engineering teams to ensure the development of secure, high-quality solutions for OT/IT environments.
  • Provide technical guidance and resolve escalations related to service delivery, ensuring alignment with industry best practices.

Client Engagement:

  • Collaborate with clients to understand their cybersecurity requirements and customize solutions accordingly.
  • Maintain strong client relationships to ensure satisfaction and long-term partnerships.

Cross-functional Coordination:

  • Collaborate with other departments to ensure seamless execution of strategic initiatives, including cybersecurity projects and solutions.
  • Drive process innovation and foster a culture of operational excellence across the organization.
  • Bachelor’s degree in Engineering, IT, or related fields; certifications in project management (e.g., PMP) preferred.
  • 15+ years of experience in service delivery, project management, and engineering within the cybersecurity domain.
  • Strong understanding of OT/IT environments, industrial cybersecurity, and secure networking practices.

About Company

Adani Group is one of India’s largest multinational conglomerates, headquartered in Ahmedabad, Gujarat. Founded by Gautam Adani in 1988, the group operates across diverse sectors including energy, infrastructure, logistics, agribusiness, defense, and aerospace. Known for its large-scale projects, Adani is a key player in ports (Adani Ports), power generation and transmission (Adani Power), renewable energy (Adani Green Energy), and airports. The group plays a significant role in India's economic development and infrastructure growth.

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