Head Of University Operations Manager

About NIAT (NxtWave Initiative)

NIAT, powered by NxtWave, partners with universities to deliver cutting-edge industry-integrated programs. We work closely with academic institutions to align curriculum, infrastructure, and operations for scalable program delivery across campuses.

We are seeking a dynamic operations leader to own and execute the post-onboarding operations of universities ensuring seamless rollout, integration, and governance across 50+ campuses.

Key Responsibilities

Post-Onboarding Operations Leadership

• Drive end-to-end execution once a university signs MoU with NIAT.
• Coordinate internal and external stakeholders to ensure on-time go-live.
• Oversee website integration, campus readiness, and official collaboration showcases.

Curriculum & Academic Operations

• Facilitate curriculum alignment with NIAT programs.
• Support in obtaining BOS/Academic Council approvals.
• Track delivery quality and compliance across universities.

Infrastructure & Readiness

• Own the classroom setup process through the Infrastructure Playbook .
• Ensure hostel readiness, logistics, and facility compliance.
• Liaise with university admin teams for timely infra execution.

Financial Enablement

• Coordinate Escrow Account and Payment Gateway setups with finance teams.
• Monitor fee flow, reconciliation, and compliance.

Stakeholder Management

• Build deep relationships with university VCs, Registrars, and Deans.
• Act as the primary point of contact for university partners.
• Escalate blockers, resolve issues, and drive governance cadence.

Internal Collaboration

• Work cross-functionally with Legal, Finance, Curriculum, and Tech teams.
• Create standardized SOPs and reporting mechanisms for scalable ops.

Team Leadership & Scale Management

• Build and manage a team of regional operations executives.
• Own execution across 50+ universities through a mix of direct & indirect management.

Key Skills & Attributes

• Proven experience (812 years) in multi-site operations or program rollout.
• Strong stakeholder management and communication skills.
• High execution speed, ownership mindset, and problem-solving ability.
• Excellent organizational & documentation discipline.
• Readiness for 1015 days/month travel.
• Comfort working in fast-paced, high-growth environment

What We Offer

• Opportunity to shape operations at scale across Indias top universities.
• High ownership role with direct business impact.
• Cross-functional exposure across Education, Tech, and Operations.
• Entrepreneurial culture with a focus on speed and accountability.