Head of Sales

Key Responsibilities:

• Sales Leadership : Lead and deliver on monthly, quarterly, and annual sales plans for the Mass Market customer segment.
• Team Leadership : Provide day-to-day leadership and guidance to the sales operations staff, ensuring accountability and consistent performance.
• Geographic Expansion : Identify growth opportunities within assigned geographies, setting clear priorities to capture new business.
• Business Acquisition : Take responsibility for acquiring and developing new business through self-initiated calls and internal leads.
• Target Achievement : Drive both personal and team sales targets, ensuring goals are met or exceeded.
• Profitability : Develop and execute a business plan to increase the profitability of the division through strategic decision-making, cost control, and effective sales strategies.
• Payment Collection : Manage the payment collection process to ensure timely revenue realization.
• Account Management : Work closely with support staff to ensure excellent client service and satisfaction, contributing to long-term business relationships.
• Deal Closure : Be directly responsible for closing deals, from generating leads to finalizing contracts.
• Collaboration : Partner with internal teams for efficient execution of the sales process and delivery of solutions.
• Coaching & Mentorship : Provide coaching and mentorship to the sales team, ensuring continuous skill development and professional growth.
• Market Intelligence : Stay informed about the competitive landscape, emerging technologies, and customer needs to effectively position products and services.
• Product Training : Actively participate in product training sessions organized by principles to keep up-to-date with the latest IT infrastructure solutions and trends.
• Sales Presentations : Conduct effective sales presentations and demonstrations tailored to customer requirements.

Competencies Required:

• Proven Sales Record : Demonstrated ability to exceed sales targets consistently.
• Analytical Decision-Making : Strong ability to analyze sales situations, evaluate opportunities, and make data-driven decisions.
• Team Building & Leadership : Proven experience in building, leading, and scaling teams, enforcing accountability, and creating a collaborative work environment.
• Problem Solving : Ability to quickly identify and resolve challenges, delegating tasks appropriately.
• Client-Centric Approach : Excellent communication and relationship-building skills, with a focus on understanding customer needs and delivering tailored solutions.
• Leadership : Exceptional capability in leading teams and managing people to ensure performance excellence.

Required Experience & Skills:

• Experience :
• 15+ years of sales experience in the IT industry, specifically in selling enterprise solutions.
• Proven track record in selling IT infrastructure products and services such as datacentre solutions, IT storage, servers, networking solutions (switches, routers, firewalls), cloud services, wireless solutions, and more.
• Experience in enterprise-level sales with exposure to government, corporate, banking, and institutional clients.
• Skills :
• Strong understanding of IT infrastructure, cloud solutions, networking, and associated technologies.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage complex sales cycles and close high-value deals.
• Strong leadership skills with the ability to coach and mentor sales teams.
• Education :
• Bachelors degree in IT, Business, or a related field (or equivalent experience).
• IT-related certifications or sales training are a plus.

Preferred Skills:

• Knowledge of IT solutions such as collaboration tools, video conferencing, boardroom solutions, and business consulting.
• Experience working with large-scale infrastructure projects and services.
• Strong network within government, banking, and enterprise sectors.