Head of Marketing & Client Delivery

Location:Pune BanerPashanLink Road

Mode of Work 4 Days in Office and 1 day WFH

Experience:4 to 8+ years

Role Summary

We are looking for an experiencedHead of Marketing & Client Deliveryto own and deliver lead generation, branding, and website development projects end to end,working with clients across the US, Europe, and Australia. This is a hands-on role that combines project execution, client management, and team leadership.

You willbe responsible fordrivingtimelydelivery,maintainingquality standards, ensuring client satisfaction, owning the complete client lifecycle, and improving profitability across service lines. The role also plays a key part in ICP-led lead generation, client retention, upselling opportunities, risk and scope control, team development, and continuous process improvement. You will work closely with the founders and report directly to them on delivery, performance, and risks.

Key Responsibilities

You will have a dedicated execution team supporting you across lead generation, content, branding, and website delivery. While day-to-day execution is handled by the team, you will remainclosely involved, providing direction, reviews, and real-time guidance. Final responsibility for timelines, quality standards, and client-ready deliverables across all servicesremainyour responsibility.

Lead Generation

Automation & Campaign Management

• Plan, set up, and manage multi-channel outbound campaigns (email, LinkedIn, SMS, and calling) using tools such asLemlist,Mailshake, Reply.io,Dripify,Expandi, or similar platforms.
• Own ICP-based lead generation and consistently meet defined targets.
• Build andoptimizeautomated workflows to improve efficiency,replyrates, and conversions.

Database & Lead Intelligence

• Own database creation, enrichment,buyer signalsand segmentation using LinkedIn Sales Navigator, Clay, Apollo, and ZoomInfo.
• Ensure data accuracy,ICP-aligned lead generation, and readiness for outbound execution.

Content & Messaging

• Create, review, andoptimizeoutbound emails, LinkedIn messages, and campaign copy.
• Continuously refine messaging based on audience response, feedback, and campaign performance.

CRM, Reporting & Strategy Feedback

• Maintain CRM hygiene, ensuringaccuratetracking of leads, responses, pipeline movement, and client progress.
• Monitor deliverability, campaign performance, and key metrics (reply rate, meeting rate, conversion rate).
• Share performance insights, strategic feedback, and improvement recommendations with internal teams and founders.

Branding & Website Delivery

• Lead branding projects including logo design, brand guidelines, and visualconsistencyamong others.
• Oversee website projects from design through launch, ensuring content accuracy, brand alignment, and conversion optimization.
• Ensurestrict quality assurance (QA)across all branding and website deliverables before client submission.

Client Communication & Retention

• Act as the primary point of contact for clients across projects, owning communication throughout the client lifecycle.
• Manage onboarding, timelines, expectations, scope alignment, and regular project updates.
• Proactivelymaintainstrong client relationships with aretention and upselling mindset.
• Identifyrisks early, control scope creep, and address concerns to ensure long-term client satisfaction.

KPI & Performance Tracking

• Define and track key metrics such asreplyrates, meeting rates, conversions, campaign ROI, and team performance.
• Share weekly internal performance dashboards and monthly client reports.
• Ensuretimelydelivery of all project milestones withstrict QA checks for every deliverable.

Team Leadership & Vendor Management

• Lead internal team members and coordinate with external vendors.
• Manage 34 parallel client projects across lead generation, branding, and website delivery, while ensuring timelines, quality standards, and outcomes are consistently met.
• Delegate tasks, monitor KPIs, track team performance, and ensure accountability.
• Teach, guide, and upskill team members, explaining processes, expectations, and quality benchmarks.
• Ownprocess documentation and SOPs, ensuring consistent execution across projects.
• Manage timelines, capacity planning, and resource allocation across multiple active projects.

Key Skills & Requirements

Experience

• 48+ years of experience in marketing project management or client delivery roles.
• Strong background in lead generation, branding, and website development projects.
• Proven experience handling and communicating with clients acrossUS, Europe, and Australia, including time zone coordination and delivery expectations.
• Proven experience handling clients, vendors, and multiple stakeholders.
• Preferably experience working in amarketing or lead generation agency environment, managingmultiple projects simultaneously.

Tools & Platforms

• Hands-on experience with outbound and automation tools such asLemlist,Mailshake, LinkedIn Sales Navigator, Clay, Apollo, and CRM platforms.
• Practical experience using AI-powered tools for lead research, personalization, data enrichment, content optimization, and campaign analysis.
• Ability toleverageAI workflows to improve targeting, messaging relevance, response rates, and overall outbound efficiency.
• Familiarity with project management tools such asClickUp, Asana, or Trello for managing timelines, tasks, and cross-functional teams.
• Experience with LLM (Large Language Model) prompting-ability to create andoptimizeprompts for AI models to enhance lead generation, messaging, and content creation.

Soft Skills

• Clear and confident client communication.
• Strong ownership mindset with the ability to manage risk, scope, and priorities.
• High emotional intelligence and conflict-resolution skills.

Leadership

• Experience mentoring junior team members and improving team accountability.
• Ability to manage vendors, negotiate deliverables, and consistently meet project milestones.

Why Join Us

TheKonsolis an AI-enhanced outbound marketing agency helping startups, SaaS companies, and service businesses generate high-quality leads through intelligent LinkedIn and email outreach. We specialize in branding, lead generation, website design, and creating personalized strategies that fuel business growth.Werea growing startup focused on building strong foundations in delivery, quality, and client engagement.

As part of our team,youllwork closely with the founders, shaping how we execute and scale our strategies. Unlike mature agencies, we offer real ownership and authorityyoullhelp define processes, not just follow them. Your decisions will directlyimpactclient success and the companys growth. As we expand, this role has the potential to evolve into a senior leadership position, driven by performance and ownership.

How to Apply

Send your application tonamrata@thekonsol.io& sakshi.patil@thekonsol.io with:

• Your updated resume
• A brief description of a lead generation or branding projectyou'vesuccessfully delivered
• A summary of your experience in managing client relationships and delivering projects across multiple stakeholders and regions
• Subject line:Head of marketing & Client Delivery [Your Name]