Head of Enterprise Operations, Financial Services

Some of the key responsibilities will include:

• Lead end-to-end operations across Loan Processing, Fraud Management, Payments, Client Services, and KYC.
• Ensure high-quality delivery, regulatory compliance, risk control, and service transformation.
• Drive standardization and innovation through automation, analytics, and emerging technologies.
• Collaborate with global stakeholders to align Indias operating model with enterprise goals.
• Support site-level leadership in talent strategy, governance, inclusion, and employee engagement.
• Oversee operational risk, compliance, and audit standards with robust control frameworks.

To be eligible for this role you will require:

• 20+ years experience in banking operations with 8+ years in senior leadership roles.
• Proven track record in leading global teams and driving operational transformation.
• Deep understanding of regulatory requirements, risk management, and governance.
• Excellent leadership, communication, and stakeholder management skills.

Please email your cv directly in word format to

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 7 business days, we regret to inform you that your application for this position was unsuccessful.