Head – Lender Partnerships & Collections

Company Description

Zavo is Indias largest community of EMI payers, revolutionizing how millions manage their loans. We help borrowers avoid defaults, reduce stress, settle loans smarter, and build long-term credit health.

Our next phase of growth depends on deep lender partnerships across NBFCs, fintech lenders, MFIs, and banks. This role drives that expansion.

About the Role

We are looking for a senior lender-side operator to lead partnerships for our rescue, repayment, and recovery infrastructure. This is not a sales role. This is a trust, access, and execution role for someone who has spent years inside banks or large NBFCs managing collections, risk, or recovery.

Your mandate is simple and hard: Unlock lenders, create internal champions, and get 10 lenders live on Zavos rescue flows.

Who This Role Is For

You must have:

Held a senior role as Head/Deputy Head of Collections, Recovery, Credit Risk, or Portfolio Management

At a Bank or Large NBFC (10,000 Cr+ AUM preferred)

Managed retail, MSME, unsecured, or credit card delinquency

Worked closely with legal recovery, settlements, SARFAESI, DRT, NCLT, ODR

Sat on credit/risk/collections review committees

Strong personal relationships across banks and NBFC leadership

This role is NOT for:

Fintech BD or sales professionals

SaaS sellers

Agency-only collections managers

Profiles without lender-side ownership

What You Will Do

Act as the primary trust interface between lenders and Zavo

Open warm, senior-level lender conversations through credibility

Position Zavo as risk-aligned infrastructure, not a vendor

Design and push bank-safe and NBFC-safe pilots

Create internal champions across collections, risk, legal, and compliance

Work directly with founders on partnership strategy and rollout

What Success Looks Like

First 3045 days

1015 senior lender conversations unlocked

Multiple rescue/pre-default pilots under discussion

First 6090 days

510 lenders live or are in an active pilot

Clear ownership inside partner lenders

Faster movement across collections risk compliance

Why This Role Is Unique

You influence how lenders work with fintech infrastructure

Direct access to founders and strategic control

Opportunity to shape a long-term leadership role in a core credit infra company

Compensation

4060 Lakh fixed compensation

0.3% 0.7% ESOPs (role-critical ownership)

Performance-linked upside tied to lenders onboarded

How to Apply:

You can apply only if you have held a senior collections/risk role at a bank or large NBFC. We value judgment, credibility, and execution over titles.