Head/Lead - Design & Experience

PharmaACE is looking for a hands-on, strategic Design and Experience leader with a strong background in agency-led digital storytelling, UX/UI, and solution visualization.

This role will lead the end-to-end design experience across our website, digital platforms, product interfaces, and solution narrativestranslating complex analytics, consulting, and technology offerings into clear, compelling, conversion-driven experiences.

We are specifically seeking someone who has built and scaled creative work within marketing or digital agencies and is excited to apply that craft in a high-impact B2B, consulting-driven environment.

This is a builder role at the intersection of design, storytelling, product thinking, and business strategy.

Key Responsibilities

Creative & Experience Leadership

• Define and drive the overall creative vision for PharmaACE's digital ecosystemwebsite, product interfaces, dashboards, and solution showcases.
• Convert complex business, analytics, and technology concepts into intuitive visual stories, user journeys, and engaging digital experiences.
• Lead UX/UI direction, interaction design, and information architecture to improve usability, engagement, and conversion.

Solutions Storytelling & Digital Narratives

• Design compelling solution pages, product demos, case studies, and thought-leadership experiences similar to high-quality agency work for B2B brands.
• Build visual storytelling frameworks that communicate value quickly to senior enterprise audiences.
• Ensure consistency across campaigns, digital journeys, and product experiences.

Design Systems & UX Excellence

• Establish scalable design systems, UI libraries, and interaction standards across platforms.
• Lead usability testing, research synthesis, and iterative optimization.
• Ensure responsive, accessible, and performance-optimized design execution.

Team Leadership & Creative Culture

• Lead and mentor UI/UX designers, visual designers, motion artists, and creative technologists.
• Bring agency-level craft, speed, and experimentation into an in-house environment.
• Set quality benchmarks, critique standards, and review processes.

Cross-Functional Partnership

• Partner closely with marketing, product, engineering, and solution teams to shape digital initiatives from concept to launch.
• Contribute to go-to-market storytelling, brand expression, and sales enablement experiences.
• Act as a creative thought partner in strategic roadmap discussions.

Delivery & Execution

• Manage creative roadmaps, sprint cycles, and prioritization across multiple concurrent initiatives.
• Ensure high-quality, on-time delivery aligned to business impact.

Required Qualifications & Experience

• Bachelors or Masters degree in Design, Visual Communication, HCI, Digital Media, or related field.
• 1014+ years in digital/creative roles, with 5+ years leading teams in a marketing, branding, or digital agency environment.
• Strong portfolio showcasing
• Enterprise or B2B website redesigns
• Digital storytelling and campaign experiences
• UX/UI systems and product interfaces
• Complex information and data visualization
• Proven ability to translate business strategy into compelling creative execution.
• Excellent stakeholder communication, presentation, and narrative skills.
• Deep passion for design, storytelling, and building meaningful digital experiences, with strong ownership and enthusiasm for shaping this role and its long-term impact within PharmaACE.

Preferred Experience

• Exposure to healthcare, pharma, analytics, SaaS, consulting, or enterprise technology sectors.
• Expertise with Figma, Adobe Creative Suite, prototyping tools, motion design, and design system governance.
• Understanding of front-end feasibility and digital performance considerations.
• Experience working in agile or hybrid product-marketing environments.