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Head - Capacity Upgradation

Airtel

8 - 18 years

Gurugram

Posted: 18/06/2025

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Job Description

  1. Ensuring Timely & Quality AT for Home Pass of OWN & LCO town Audits within 7 days -90%, 15 days 100%.  

  1. Audits of Expense Management, NMT Attendance, HDO , Fiber Index, NMT CAB Audit Chamber, Fiber Cut , Mobile Site Fiberization, ISP Audit, Online AT for OLT Integration for New Sites.  

  1. ROW Process compliance Audit & assurance of 100%. 

  1.  Investigation of escalated cases 

  • Data DE Duping- Moonlighting-  Identification of gaps such as moonlighting for Off-roll & Partner manpower within 7 days of receiving the Data and taking actions 

  • Expense Management - Validation of field expense claim towards additional Labour, Food bills, rent & JCB charge 

  • Audit Cases : FTTH (OWN & LCO), Operations & HDO Team 

  • Additionally, we have given 3 cases to CAG & Ombuds person for next level validation wherein deep routed cases 

  1. Conducting Audit of Expense Management | Mobile Site Fiberization | LCO Physical Audit |Fiber Cut Audit |BTS Connectivity |NMT Attendance Audit |Transport Route  as per Business Requirements to ensure First Time Right &  Quality Network & Process compliance is being followed as per guidelines  

  1. Sharing the audit observation to respective user to improve their performance & Process adherence | 100% Compliance ||No Pilferage |Safety Norms adherence  

  1. Network Resilience - OSP AT Completed  6100 ODF's & Cut Over Completed 4973 ODF's   

 

 AT Completed as per agreed AT Check list for network resilience project & NC's given to the respective team for correction. 

About Company

Bharti Airtel is a leading telecom service provider in India and across Africa. It offers mobile, broadband, DTH, and enterprise solutions to millions of customers. Airtel is also investing in 5G, cloud services, and digital content platforms.

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