HCL Tech-Hiring- Chennai Location-Account Activation & Setup-OTC process

Skills Description

Supervise daily account setup operations and team workload.

Ensure adherence to internal controls and data governance policies.

Handle escalations related to account creation delays or errors.

Conduct root cause analysis for recurring data issues.

Collaborate with IT for system enhancements or bug fixes.

Review and approve non-standard or high-risk account setups.

Maintain SOPs and ensure team compliance.

Lead onboarding sessions for new team members.

Skills Requirement / Certification

Team Management: Ability to assign tasks, monitor workloads, and support team performance.

Escalation Handling: Resolve complex or high-risk account setup issues.

Root Cause Analysis: Investigate recurring errors and implement corrective actions.

Policy Enforcement: Ensure adherence to data governance and compliance standards.

Cross-Functional Collaboration: Work with IT, finance, and compliance teams.

SOP Maintenance: Update and enforce standard operating procedures.

Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.

Perks and Benefits:

1. Cab provided

2. International Trainers

3. World class exposure

4. Excellent working environment

5. Salary - Best in industry

6. Shift - Flexible with Night shift

Work Location: Chennai

Role- Account Activation & Setup- Analyst- OTC

Shift Night

Experience- 2 to 4 years

Chennai location Interested candidates with excellent communication can share your profiles to priyankas.manna@hcltech.com.

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HCL Tech-Hiring- Chennai Location-Account Activation & Setup-OTC process