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Guest Services Associate

So Tammy's

5 - 10 years

Gurugram

Posted: 20/12/2025

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Job Description

Company Description

So Tammys is a chef-led modern Mexican caf known for its handcrafted tacos, burritos, nachos, and desserts. After building a loyal community at Galleria Market, Gurugram, we are now expanding to M3M IFC, Sector 66. Founded by Chef Tanmayi Arora and operator Prabhu Mundhra , So Tammys blends bold Mexican flavors with fresh ingredients, high-quality cooking, and a warm, welcoming dining experience. Our space is designed to feel cozy, vibrant, and full of personality reflecting the passion and creativity behind every dish.


Role Description

We are hiring a Guest Services Associate for our new outlet at M3M IFC, Sector 66, Gurgaon .

This is a full-time, on-site role.

The Guest Services Associate will be the face of So Tammys welcoming guests, guiding them through the menu, managing dine-in flow, handling reservations and queries, and ensuring every guest leaves with a smile. The ideal candidate is someone who genuinely enjoys interacting with people, stays calm under pressure, and takes pride in delivering thoughtful, attentive service.


Key Responsibilities:

  • Warmly greet guests and assist them throughout their visit
  • Manage seating, reservations, and guest flow during busy hours
  • Communicate menu offerings confidently and make recommendations
  • Address customer queries, feedback, and concerns professionally
  • Coordinate smoothly with kitchen and service teams
  • Maintain cleanliness and presentation of the dining area
  • Uphold So Tammys hospitality standards and create memorable guest experiences


Qualifications
  • Strong customer service and guest-handling skills
  • Excellent communicationlistening, speaking, and interpersonal abilities
  • Friendly, confident, and proactive personality
  • Ability to multitask and remain organized in a fast-paced environment
  • Team-player with attention to detail and problem-solving skills
  • Prior experience in hospitality, cafs, or restaurants is preferred but not mandatory
  • Freshers with strong communication skills and the right attitude are welcome

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