Guest Services Associate

Company Description

Shilton Hospitality Pvt Ltd is a dynamic hospitality company with a diverse portfolio that includes business hotels, resto-bars, catering services, music festivals, and leisure resorts. Dedicated to delivering exceptional experiences, Shilton Hospitality has established itself as a trusted leader in the industry. The company fosters an environment focused on quality, creativity, and customer satisfaction, ensuring memorable moments for its guests.

Role Description

We are looking for a friendly and customer-focused Guest Service Associate to join our team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and delivering exceptional service throughout their visit.

Key Responsibilities :

• Clean and sanitize dishes, utensils, pots, pans, and kitchen equipment.
• Maintain cleanliness of kitchen floors, walls, prep areas, and storage spaces.
• Ensure proper waste disposal, recycling, and adherence to sanitation guidelines.
• Restock clean dishes, glassware, and kitchen tools in designated areas.
• Assist with receiving and storing food supplies and kitchen inventory.
• Operate dishwashing machines and follow proper cleaning procedures.
• Support chefs and cooks by providing necessary equipment in a timely manner.
• Follow all safety and hygiene regulations to maintain a safe working environment.
• Report any equipment malfunctions or safety hazards to supervisors.
• Perform occasional food prep tasks as assigned (depending on workplace).

Skills :

• Previous experience in a stewarding or kitchen helper role preferred but not required.
• Knowledge of kitchen hygiene and safety regulations.
• Ability to work in a fast-paced, physically demanding environment.
• Strong teamwork skills and a positive attitude.
• Basic communication skills.
• Ability to stand, lift, and carry items for extended periods.