Guest Services Assistant - Front Office

A Guest Service Associate (GSA) - Front Office at The Innkeepeing Co in Jaipur, is responsible for creating warm first impressions and ensuring smooth, efficient guest experiences from arrival to departure.

Core Responsibilities

• Warmly welcome guests and manage check in/check out.
• Handle reservations, room assignments, and billing.
• Respond promptly to guest inquiries, requests, and concerns.
• Provide information about hotel facilities and local attractions.
• Coordinate with housekeeping, maintenance, and other teams for guest needs.

Key Skills

• Strong communication and guest service focus.
• Organized and able to multitask.
• Basic knowledge of front office systems (PMS).

Personal Qualities

• Friendly, professional, calm under pressure, and attentive to detail.

If you want, I can tailor this to a job ad with salary, shifts, and required experience.