Guest Services Assistant - Front Office

AGuest Service Associate (GSA) Front Office atThe Innkeepeing Co in Jaipur, is responsible for creating warm first impressions and ensuring smooth, efficient guest experiences from arrival to departure.

Core Responsibilities

• Warmly welcome guests and manage checkin/checkout.
• Handle reservations, room assignments, and billing.
• Respond promptly to guest inquiries, requests, and concerns.
• Provide information about hotel facilities and local attractions.
• Coordinate with housekeeping, maintenance, and other teams for guest needs.

Key Skills

• Strong communication and guest service focus.
• Organized and able to multitask.
• Basic knowledge of front office systems (PMS).

Personal Qualities

• Friendly, professional, calm under pressure, and attentive to detail.

If you want, I can tailor this to a job ad with salary, shifts, and required experience.