Guest Service Associate

The Fresh Factory, we believe clean is cool. Were a new-age caf and retail concept that brings together honest food, mindful ingredients, and a community of people who care about what they eat.

Were looking for a Guest Service Associate to join our growing team someone who loves people, has an eye for detail, and can make every guest feel seen, heard, and cared for.

What Youll Do

• Welcome and engage with guests, ensuring a warm and memorable experience from start to finish
• Assist guests with menu recommendations and product knowledge (yes, youll get to taste and learn everything!)
• Coordinate with kitchen and retail teams to ensure seamless service
• Maintain cleanliness, service standards, and the overall vibe of the caf
• Support special events, community experiences, and seasonal launches

Who You Are

• You love great food, good energy, and meaningful conversations
• You have excellent communication and presentation skills
• Youre organized, proactive, and thrive in a fast-paced environment
• Prior experience in hospitality, caf service, or retail will be a plusbut passion and the right attitude matter more