Guest Relations Executive

Job Opening: Guest Relation Executive (OPD & IPD Services)

About the Role:

As a Guest Relation Executive, you will be the first point of contact for patients and visitors, ensuring a welcoming and professional experience. You will support both outpatient (OPD) and inpatient (IPD) services by:

Location: Chennai, Tamil Nadu, India (Nelson Manickam Road, Aminjikarai)

Role: Guest Relation Executive Outpatient (OPD) & Inpatient (IPD) Services

Department: Patient Services / Front Office / Guest Relations

• Greeting and assisting patients & visitors
• Providing information on hospital services, departments, facilities, and enquiries
• Coordinating registration, admission, discharge, and follow-up procedures
• Handling patient communication professionally in person, by phone, and via digital platforms
• Maintaining records, logs, and ensuring a high level of customer satisfaction

Required Qualifications:

• Education: Any Degree / Graduation or Diploma from a recognized institution
• Languages: Proficiency in Tamil, English, and Hindi(additional languages are an advantage)
• Experience: Freshers welcome; up to 7 years experience in hospital/healthcare, customer service, or guest relations

Skills & Competencies:

• Excellent communication & interpersonal skills
• Customer-centric and problem-solving attitude
• Ability to handle patient enquiries with empathy
• Good telephone etiquette and basic computer skills

How to Apply:

Send your resume to:

hr@mgmhealthcare.in

janani.t@mgmhealthcare.in

Or contact HR at 9766121206