Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Global Talent supports our high-performing and diverse professionals around the world. We engage with our business units to promote growth and development of our people toward their individual professional and personal advancement while ensuring a balance of career and life goals.
As part of Global Mobility Application Management The team is responsible for:
- Being a subject matter expert on platform functionality
- Reviewing requirements for configuration changes ensuring there are no upstream/downstream or cross-member firm impacts
- Providing Level 2 support for functionality issues that may be reported by member firms
- Ensuring all requirements for a feature/functionality are complete and accurate
- Ensuring all upstream and downstream application impacts are understood and any risks raised
- Creating, building, and managing configuration workbook for each Deloitte member firm with regards to the way the system settings, workflow etc., is set-up for them.
- Review and ensure all user stories / requirements are in-line with the scope and are accurate
- Support application, functional, regression and User acceptance testing
- Work with and support member firm users during the user acceptance testing period
- Ensure appropriate document, knowledgebase is updated at all times.
Qualifications
Required:
- Minimum overall experience of 2-4 years.
- Good understanding of Talent Mobility Management as a Process & Practice.
- Experienced working on supporting talent technologies
- Experienced in requirements gathering, creating user stories
- Experienced in manual testing, automation testing, documentation and reporting defects
- Strong understanding of incident, problem and change request management process (ITIL)
- Experience working with Ticket Management System (CRM).
- Should have participated in User Acceptance Testing. (UAT)
- Graduate in any background.
- Very good in both Verbal and Written Communication skills.
- Proficiency in MS Office Suite (Word, PowerPoint, Excel and Visio)
o Preferred:
- Understanding of workings of client/server web application models
Timings:- 2 PM- 11 PM
Location :- Hyderabad
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