Growth Manager - Logistics

Growth Manager, Rapid Delivery Logistics plays a critical role in enabling an open, scalable, and democratic digital commerce ecosystem. It serves two primary functions:

1. Independent Logistics Service: Any brand or business can tap into the Company's logistics network to procure delivery services seamlessly.

2. Ecosystem Enabler: Logistics powers Companys mission of democratizing digital commerce by helping sellers and seller apps access a wide logistics ecosystem for improved reach, operational efficiency, and growth. We are now expanding our hyperlocal and intracity logistics capabilities and looking for a driven Growth Manager to strengthen and scale this mandate.

The Growth Manager Rapid Delivery will drive strategic expansion across the logistics ecosystem. This is a high-ownership individual contributor role that blends business development, ecosystem building, and strong relationships and program management.

Key Responsibilities

Network Growth : Responsible for owning and driving logistics transactions (orders per day) on the network

Business Development & Network Expansion : Identify, engage, and onboard merchants / brands and businesses to adopt our Logistics. Drive GTM efforts for hyperlocal and intracity logistics offerings. Build and manage a pipeline of opportunities across key categories.

Supply Ecosystem Development : Create a decentralized, high-quality logistics supply network by identifying and onboarding national, regional & local fleet operators. Evaluate fleet partner capabilities, SOP alignment, and operational readiness.

Building & Owning Relationships: Liaise with logistics network participants, industry bodies/confederations and other key stakeholders supporting the ever expanding product categories & use cases on the network

Stakeholder Collaboration: Collaborate with internal teams, including onboarding, technology and operations, as well as external stakeholders to ensure cohesive and integrated logistics experience on the network

Program/Project Management: Be a resourceful, go-getting multitasker, supporting initiatives across logistics. Track KPIs, performance metrics, and drive continuous improvements across logistics flows.

Operational Excellence: Orchestrate a logistics network with optimum cost structures, service quality & offerings inline with ONDCs growth ambitions. Ideal Candidate

Proven experience in logistics, preferably within the hyperlocal industry (e.g., food delivery, grocery delivery, last-mile services)

Passionate about digital commerce, technology, and building solutions at scale

Strong understanding of Indias hyperlocal and intracity logistics landscape, market dynamics, and emerging tech.

Self-starter with the ability to own targets, manage ambiguity, and drive outcomes independently.

A tech- and data-first problem solver

Good communication and interpersonal skills, with the ability to negotiate and build relationships.

Basic Qualifications

Bachelors degree in any discipline.

3+ years of experience in hyperlocal or last-mile logistics (flexible for exceptional candidates).

Demonstrated success in business development, partner acquisition, or program management roles Preferred Qualifications

Familiarity with the Indian digital commerce landscape; particularly experience with leading hyperlocal platforms in logistics, strategy, consulting, or related experience is a plus

High-growth operations, tech, or startup experience is strongly preferred

Outstanding communication and organisation skills

Storyteller, can communicate the Our vision and mission to network participants, industry associations, govt departments etc

Self-motivated, works well independently, and possesses strong organisation and time management skills