Growth and Customer Success Executive – Health Food

Job Title: Growth and Customer Success Executive Health Food

Company : Premium Nutrition Kitchen

Location: Pune, India

Employment Type: Full-Time / ON-ground + Hybrid

Relevant Experience : 1-4 years

Reports To: Founder

Job Summary:

Studio Green.FIT, a Soul Nourish Works company, is Punes leading precision-nutrition cloud kitchen delivering high-protein, health-focused meals for working professionals, athletes, and wellness clients.

We are looking for a high-energy Growth & Customer Success Executive to represent the brand, build partnerships, and ensure an exceptional customer experience. This is a dual-focused role for someone who enjoys sales, relationship building, client management, and customer experience.

Key Responsibilities:

Business Development (50%)

• Identify and reach out to corporates, co-working spaces, tech parks, and gyms for partnerships
• Conduct on-ground visits (5-10 per week) to pitch our meal programs.
• Schedule and execute product demos, sampling sessions, and wellness events.
• Build strong relationships with HR, admin managers, gym owners, and fitness trainers.
• Maintain a structured sales pipeline and achieve monthly outreach targets.
• Support partner onboarding and ensure smooth transition to operations.

Customer Success (50%)

• Manage day-to-day WhatsApp communication with subscription customers and prospects.
• Track orders, special requests, feedback, and daily meal adjustments.
• Monitor subscription cycles and drive renewals.
• Resolve customer concerns with empathy and coordination with kitchen ops.
• Maintain customer databases, track progress, and share weekly updates.
• Identify upsell and cross-sell opportunities (drinks, snacks, add-ons).

Qualifications & Skills:

• 14 years experience in Sales, Business Development, Hospitality, Customer Service, or Fitness Club Memberships
• Excellent verbal communication (English, Hindi)
• Confident personality with strong relationship-building skills
• Customer-first mindset and strong follow-through
• Comfortable with field visits and on-ground sales
• Good WhatsApp etiquette and written communication
• Organised, self-driven, and target-oriented
• Experience in F&B, health & wellness, fitness, or nutrition brands and experience of managing CRM tools will be an advantage

Why Join Us?

• Opportunity to be the face of fast-growing premium nutrition brand.
• Flexible hours and Competitive salary
• Exposure to real-world nutrition product development
• Direct mentorship from the founder

To Apply: Send your resume to

Website :