Job Title:

Growth and Customer Success Executive Health Food Company :

Premium Nutrition Kitchen Location:

Pune, India Employment Type:

Full-Time / ON-ground + Hybrid Relevant Experience : 1-4 years Reports To:

Founder

Job Summary: Studio Green.FIT, a Soul Nourish Works company, is Punes leading precision-nutrition cloud kitchen delivering high-protein, health-focused meals for working professionals, athletes, and wellness clients. We are looking for a high-energy Growth & Customer Success Executive to represent the brand, build partnerships, and ensure an exceptional customer experience. This is a dual-focused role for someone who enjoys sales, relationship building, client management, and customer experience.

Key Responsibilities: Business Development (50%) Identify and reach out to corporates, co-working spaces, tech parks, and gyms for partnerships Conduct on-ground visits (5-10 per week) to pitch our meal programs. Schedule and execute product demos, sampling sessions, and wellness events. Build strong relationships with HR, admin managers, gym owners, and fitness trainers. Maintain a structured sales pipeline and achieve monthly outreach targets. Support partner onboarding and ensure smooth transition to operations. Customer Success (50%) Manage day-to-day WhatsApp communication with subscription customers and prospects. Track orders, special requests, feedback, and daily meal adjustments. Monitor subscription cycles and drive renewals. Resolve customer concerns with empathy and coordination with kitchen ops. Maintain customer databases, track progress, and share weekly updates. Identify upsell and cross-sell opportunities (drinks, snacks, add-ons). Qualifications & Skills: 14 years experience in Sales, Business Development, Hospitality, Customer Service, or Fitness Club Memberships Excellent verbal communication (English, Hindi) Confident personality with strong relationship-building skills Customer-first mindset and strong follow-through Comfortable with field visits and on-ground sales Good WhatsApp etiquette and written communication Organised, self-driven, and target-oriented Experience in F&B, health & wellness, fitness, or nutrition brands and experience of managing CRM tools will be an advantage Why Join Us? Opportunity to be the face of fast-growing premium nutrition brand. Flexible hours and Competitive salary Exposure to real-world nutrition product development Direct mentorship from the founder To Apply:

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Growth and Customer Success Executive – Health Food

Soul Nourish LLP

Job Description

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