Group Product Manager

GROUP PRODUCT MANAGER

Digital Platform 9+ Years Experience B2C / D2C

Department: Product Management Digital Platform

Reporting To: VP / Chief Product Officer

Location: Hybrid (Gurgaon)

Experience: 9+ Years in Product Management

Employment Type: Full-Time, Permanent

Industry: B2C / D2C / Digital Commerce / Consumer Tech

We are looking for a seasoned Group Product Manager (GPM) to own and drive the vision, strategy, and execution of our Digital Platform. This is a high-impact, high-ownership role ideal for a product leader who has built and scaled consumer-facing digital products at top B2C and D2C companies. You will lead multiple product squads, work cross-functionally with engineering, design, data, marketing, and business teams, and define the roadmap for our platform at scale.

As a GPM, you will be responsible for the full product lifecycle from discovery and ideation to launch and growth while mentoring a team of Product Managers and ensuring tight alignment with business goals and customer outcomes.

KEY RESPONSIBILITIES

Product Vision & Strategy Define and own the multi-year product vision and strategy for the Digital Platform in alignment with business objectives. Translate company goals into a coherent platform roadmap that balances customer value, technical feasibility, and business impact. Identify whitespace opportunities through deep market research, competitive benchmarking, and customer insights. Be the internal evangelist for the platform communicating the roadmap, priorities, and outcomes to senior leadership and stakeholders. Platform Ownership & Roadmap Execution Own end-to-end product areas spanning app/web experience, checkout, discovery, personalization, loyalty, and platform infrastructure. Build and maintain a prioritized product backlog; lead quarterly and annual planning cycles. Drive OKR-based goal setting for the product squads and track progress rigorously against KPIs. Manage interdependencies across multiple product lines, ensuring coherent and integrated user experiences.

Cross-Functional Leadership Partner closely with Engineering, Design (UX/UI), Data Science, Marketing, CX, and Business teams to deliver products on time and at quality. Lead product reviews, sprint demos, and go-to-market planning sessions. Serve as the primary escalation point for product decisions across the group. Team Management & Mentorship Directly manage and mentor 36 Product Managers and Associate PMs; build a high-performance product culture. Drive hiring, onboarding, goal-setting, and career development for the product team. Establish best practices for product discovery, user research, documentation, and release management. Data-Driven Decision Making Define success metrics and instrumentation strategies for all product initiatives. Work with data analysts to build dashboards, run A/B experiments, and derive insights to inform roadmap decisions. Champion a culture of experimentation and rapid iteration

Customer Centricity Lead qualitative and quantitative user research initiatives; champion the voice of the customer internally. Synthesize customer feedback, NPS data, and behavioral analytics into actionable product improvements. Ensure every product decision is anchored in real user pain points and validated hypotheses.

REQUIRED QUALIFICATIONS Experience 9+ years of product management experience, with at least 3 years in a lead/group/senior PM role managing other PMs. Proven track record of building and scaling consumer-facing digital products (mobile app, web) at a top B2C or D2C company with significant user base (1M+ users preferred). Deep understanding of D2C/B2C growth levers: acquisition, activation, retention, monetization, and referral. Experience working in a high-growth, fast-paced startup or a scaled digital business. Skills & Competencies Exceptional strategic thinking ability to zoom in and out between long-term vision and day-to-day execution. Strong analytical mindset; fluency in product analytics tools (Mixpanel, Amplitude, Clevertap, GA4, etc.). Excellent communication and storytelling skills; ability to influence without authority across all levels. Deep knowledge of Agile/Scrum frameworks; experience with Jira, Confluence, Figma, or equivalent tools.