Group Manager-Log Monitoring

Job Description:

Role : Group Manager: Log Monitoring 

Description

Are you passionate about IT and experienced in software development, operations management and people management.

Airbus started its Digital journey a couple of years back. The objective being to transform the company and to prepare it for the future by enabling new revenue generating streams in the digitally connected world. This transformation includes new ways of working harnessing the power of Technology.

Airbus is looking for a Group Manager Log Monitoring to join the Bangalore, India location.

Group Manager Log  Monitoring is part of the Digital Platforms Group under Information Management (IM) function. The selected individual is responsible for the day to day management of the Monitoring & Logging teams. This role encompasses overseeing the operational aspects such as budgeting, Service delivery, supplier relations, risk management, and change control support within the IM function.

Qualification & Experience :

• Graduate/Post Graduate with 15+ years in Infrastructure and Application Monitoring. 

• Proficiency in Service Delivery Management, Project Management, and Leadership and driving improvement processes.

• Experience with Monitoring Solutions tools such as Splunk, Zabbix, HCC, and HP BSM.

• Familiarity with Agile/SAFe principles and the Aerospace domain.

• Ability to adapt across domains and possess diverse skills. 

• Strong passion for technology and problem-solving. - Understanding of the role of Information Management in business objectives.

• Ability to forecast potential issues and address them proactively. - Mentoring, coaching, and team development skills.

• Knowledge of French is a plus.

Responsibilities:

• Hold the full responsibility to lead teams in right direction to achieve the success

• Manage and lead the team on day to day operational basis and drive continuous process improvement

• Lead the team using a performance management and development process with the right training program.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action when it’s required.

• Work with Human Resources Team to interview and recruit right team based on the business need

• Coach, mentor, provide oversight and direction to the team in accordance with the organization's policies and procedures

• Develop the team to take the delegation and empower them to take responsibility for their jobs and goals

• Consciously create a workplace culture that is consistent with the overall organization's goal and objectives

• Manage work timing schedules, job rotation and vacations of the team

• Maintain transparent and appropriate communication with the team

• Responsible for creating Service Delivery Reports and driving the improvement processes.

• Responsible to take business decisions in accordance with organization policies and procedures

• Responsible for overall budget management

• Ability to quickly comprehend the functions and capabilities of new applications/Projects transition to operations etc.

• Ability to provide solutions, determine overall design direction and provide recommendations for complex issues

• Awareness of the role of Information Management plays in enabling the business objectives to be met

• Manage escalations and participate actively in escalation calls

• Act as intercultural “bridge” between Europe and India

• Responsible to maintain the agreed SLA

• Managing co-ordination of the partners and working groups engaged globally in projects

• Manage global communications and alignment with widely spread global stakeholders

• Take the accountability of developing and maintaining a detailed project plan

• Strong passion for technology, modern platform mind-set and solving customer problems

• Ability to quickly comprehend the functions and capabilities of new technologies.

• To take lead in selection process of staffing needs in the team via direct hiring and via suppliers

• Apply lessons learnt in regular basis for continuous improvement on all axes

• Provide an enterprise perspective when identifying and addressing business needs

• Strong passion for technology, modern platform mindset and solving customer problems

• Liaises with, and updates progress to, project board/senior management

• Fluent in skills competence for the team - Develop competencies, competencies backup and prepare for future competencies

• Continuously look for new opportunities and new customers within the frame of Global In-house Center Technology Services Solutions

Success Metrics

Success will be measured in a variety of areas, including but not limited to

• Introducing cost-effective, innovative solutions.

• Achieving customer satisfaction.

• Ensuring timely and quality project delivery.

• Fostering a collaborative and agile work environment.

At Airbus, compliance and integrity are at the core of our operations. We expect all employees to be aware of potential compliance risks and to act responsibly, upholding our commitment to sustainable growth and reputation.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.