Group Manager - Process Training (PTP/RTR/O2C) - Pune

Job Description

Develop and lead a team of training professionals engaged in delivery of domain & process training to employees (New hires & BAU) in respective business unit.

Plan and execute training interventions (New Transitions & BAU) as per WNS SHAPE framework.

Measure & track training efficiency and effectiveness through a set of metrics & periodic reporting.

Design content and knowledge management procedures including the upkeep of training manuals, learning plans/schedules & accreditation criteria.

Be the Practice and Thought leader for cutting edge digital solutions & innovative means to impart training.

Establish and drive ROI for learning investment in people and value delivered to business.

Desired Experience and Skills

Graduate / Post Graduate

Overall work experience of minimum 10 yrs minimum 6 yrs. experience as the Training Leader for 100+ people business

Preferred experience in digitalization of training delivery

Knowledge & experience of Lean, Six Sigma and Agile methodology

Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset and adapts to WNS Values

Ability to work through unstructured problems, shifting priorities, multiple demands, ambiguity and rapid changes

Qualifications

Minimum graduation with F&A experience must