GreenLake and OS Solutions Center Senior Manager

Job Description:

Global Sales at HPE is about building the future. We are redefining what’s next and combining our legacy of innovation with a bold new goal to accelerate everything we do. Our sales organization is comprised of 10,000+ professionals in sales, presales, service, and support functions. Together with our partners, we deliver global, commercial, public sector & small/medium business customers throughout 11 geographies. We’re transforming businesses. Join us redefine what’s next for you.

Job Family Definition:

Manage the delivery of high-quality, innovative systems integration and consulting services. Provide expertise to the Practices. Plan for and deliver a workforce that ensures profitability.

Management Level Definition:

Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies. Manages activities of exempt individual contributors (typically Expert/Master) and/or MG1s. Has accountability for a large multi-department area(s) or location(s) with significant impact on business unit results and organizational strategy. Acts as a key advisor to senior management on the development of overall policies and long-term goals of the organization. Plans, manages, and monitors high-end operational/tactical activities of Staff. Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both. Recruits and supports development of direct staff members. Position typically reports to Director or above. 

Part of WW Presales organization manages a Digital Presales solutions center based in Bangalore, Pune and Dalian supporting APIJ Geos with a team of Solution Architects covering GreenLake Flex and OS portfolios. Role is to drive Digital presales execution, and close alignment with Geo stakeholders, while leading transformation from an enablement, hiring and operations perspective.

Digital Presales Solutions Center support local sales on custom opportunities through the sales cycle; solutioning primarily and/or extended E2E coverage.

What you'll do:

• Understand Digital Presales scope, transformation and evolution and convey it to resources. Ensure understanding of DP strategy and priorities

• Responsible for enabling the right operating model within center to support geo needs

• Drive efficiency and optimization for the activities along with other centers

• Align with overall Digital Presales deliverables and expectations

• Overall enable team’s engagement into the team, the organization and HPE by supporting their growth, their career path and development.

• Work/collaborate with other solutions Centers’s resources (SA; manager; SME)

Key deliverables/accountabilities:

• Resource management and planning: lead direct team of 10+ resources + Manager

  • Creates an environment where employees are engaged and motivated.

  • Coach/mentor resources and drives employee’s development plan

  • Promote when applicable

  • Incorporates and coordinates on-boarding plan for new team members

  • Drive with support from ops lead day-to-day activity

  • Participates /monitors/ assesses skills requirements

  • Capacity Management /planning

  • Plan training along with global DP onboarding and upskilling

• Operational Excellence across teams:

  • Align team structure to new processes and scope expansion if any or process changes.

  • Ensure teams’ abidance/awareness to processes

  • Monitor teams’ operation excellence via scorecards and clear, achievable, measurable goals

  • Efficiency and optimization activities

  • Oversees Audit activities when applicable

  • Satisfaction survey: ensure ongoing satisfaction for our stakeholders

• Manage with support of SME (process SME and ops lead) Geo/BU service catalogue expansions in terms of scope/R&R:

  • Build dedicated team

  • Define R&Rs and KPIs

  • Participating in Governance

  • Budget: manage/coordinate all budget related tasks (cross charges; expenses tracking, etc)

Working relationships:

• Interface with Geo /Business Leaders on results, projects, expansion…

• Interface with internal requesters (sellers/SA)

• Interface with finance and HR

• Interface with sales experience team

• Interface with portfolio/tool SME at WW/Geo levels

What you need to bring:

• Technical background and experience (preferably in pre-sales/delivery, etc.)

• Fluent in written and verbal English – other languages (optional)

• >5 ++ experience in management (MGR

• Experience in multi-cultural and global team management

• Knowledge of HPE portfolio specially services and GreenLake Flex

• Ability to manage different job levels and profiles

• Project management skills; Analytical skills

• MS office tools expertise: Excel, Word, PowerPoint

• Power BI

Personal skills and qualities:

• problem solving; learning agility, challenges driven

• Multi tasks/projects capabilities

• Structured, strategic and tactical mindset

• Management of changes

• High communication skills

• Ability to interface director/VP/executives

• Agility

Others:

• Presales ecosystem

• Deal Governance process

• Green Lake Flex & OS portfolio

•  SFDC; Pricing tools

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.