Graduate Trainee - ORM

Dentsu

0 - 3 years

Mumbai

Posted: 4/16/2025

Job Description

The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications. Checking for inappropriate content and modifying and/or deleting messages that are in breach of the moderation guidelines.

Job Description:

Key responsibilities:
Reviews client moderation manuals whilst moderating
Escalates issues to the Community Manager
Actively keeps records of all deleted messages and banned users on requested sites and ensures filing in a database is maintained
Reviews each and every message in line with the guidelines stated in each client moderation manual
Works closely with the Community Manager(s) on aspects such as rota changes, content issues and legal concerns

Location:

Devchand House, 6th Floor, Shivsagar Estate, C Block, Dr. Annie Besant Road, Worli, Mumbai - 400018

Brand:

Dentsu Creative

Time Type:

Part time

Contract Type:

Consultant

About Company

Dentsu is a global advertising and digital marketing agency headquartered in Tokyo, Japan. It is part of the Dentsu Group Inc., one of the largest advertising and communications groups in the world. Dentsu specializes in providing integrated marketing solutions, including digital marketing, media planning, content creation, data analytics, public relations, and customer experience management. The company operates across numerous industries and markets, serving clients with innovative strategies to drive brand growth and engagement. With a strong focus on technology and creativity, Dentsu aims to deliver impactful, data-driven campaigns tailored to modern consumer behavior.

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