Global Travel Manager

Job Description:

Global Corporate Travel Executive - Pune

Role Overview:

We are seeking experienced Global Corporate Travel Executives with a strong travel agency background to manage end-to-end travel operations for our global workforce.

This role will be responsible for booking and coordinating domestic and international travel across multiple geographies, ensuring cost optimization, compliance with company travel policies, and seamless travel experience for employees and leadership teams.

The ideal candidate must have prior experience working in a travel agency environment handling corporate accounts and managing high-volume, multi-country travel bookings.

Key Responsibilities

1. Global Travel Booking & Coordination

• Manage end-to-end domestic and international flight bookings across Americas, Europe, and Asia.
• Handle hotel reservations, ground transportation, visa coordination, and travel insurance.
• Ensure optimal routing, cost efficiency, and adherence to travel budgets.
• Manage urgent and last-minute bookings with high responsiveness.

2. Travel Policy Compliance & Cost Optimization

• Ensure strict adherence to company travel policies.
• Negotiate fares and corporate rates wherever applicable.
• Monitor travel spend and identify opportunities for savings.
• Maintain preferred airline and hotel vendor relationships.

3. Stakeholder Management

• Work closely with HR, Finance, and Business Leaders across geographies.
• Provide proactive travel advisories and itinerary updates.
• Support senior leadership and executive travel requirements.

4. Travel Risk & Issue Management

• Manage cancellations, rescheduling, refunds, and emergency travel changes.
• Track travel disruptions (weather, geopolitical, airline issues) and provide timely solutions.
• Maintain up-to-date documentation and compliance records.

5. Systems & Reporting

• Use global booking systems (Amadeus, Galileo, Sabre, etc.).
• Maintain accurate booking data and reporting dashboards.
• Provide periodic travel expense and usage reports.

Key Performance Indicators (KPIs)

• Turnaround Time (TAT) for booking requests
• Travel cost optimization vs budget
• Employee satisfaction scores
• Policy compliance rate
• Error-free ticketing percentage
• Reduction in cancellation losses

Candidate Profile:

Education

• Graduate in any discipline (Travel & Tourism preferred)

Experience

• 5-8 years of experience in a travel agency handling corporate accounts
• Proven experience in global flight ticketing and travel coordination
• Strong knowledge of international fare rules, reissues, and refunds

Technical Skills

• Hands-on experience with GDS systems (Amadeus/Galileo/Sabre)
• Knowledge of global visa processes
• Proficiency in MS Excel and reporting tools

Behavioral Competencies

• High responsiveness and urgency
• Strong stakeholder management skills
• Detail-oriented with strong accuracy
• Ability to work in high-pressure environments
• 24/7 flexibility depending on global travel requirements

Why Join Us

• Exposure to managing global travel operations
• Work closely with international leadership teams
• Fast-paced, high-impact operational role
• Opportunity to scale and standardize global travel processes