Global Server Load Balance + NetScaler
"• Hardware support and maintenance, including hardware repair and replacement.
• Consultation regarding installation and configuration, including guidance on best practices and configuration options.
• Instance support and maintenance, including instance monitoring, performance tuning, and software upgrades.
• Instance decommission, including instance removal and data destruction.
• Netscaler issues troubleshoot, including troubleshooting of hardware and software issues.
• Netscaler NMAS maintenance and upgrade, including maintenance and upgrade of Netscaler NMAS.
• Netscaler monitor, including monitoring of Netscaler instances for performance and security issues.
• Citrix Provisioning Server Management, including server configuration, image management, and resource utilization monitoring.
• Citrix Studio/Director Management, including server configuration, user management, and resource utilization monitoring.
• Citrix Session Auditor, including session monitoring and reporting.
• Citrix Xenapp Farms Management (v4.x, v6x, v7.x), including server configuration, user management, and resource utilization monitoring.
• Citrix Storefront Management, including server configuration, user management, and resource utilization monitoring.
• Citrix License Server Management, including license management and reporting.
• Consulted regarding Citrix Database Management, including database configuration and maintenance.
• Resource monitoring at server end, including server performance monitoring and reporting.
• Citrix Universal Printer Server Management, including server configuration and maintenance.
• Citrix File Server, including server configuration and maintenance.
• Storefront Issues, including troubleshooting and resolution.
• Citrix Profile Management (FxLogix, WEM), including profile management and maintenance.
• RDS Licensing, including license management and reporting."