Global Operations (Finished Dosage Form Business)

Designation: General Manager - Global Operations (Finished Dosage Form Business)

Business Unit & Location: Formulations - MSN Group, Hyderabad, India

Reports to: Senior Leadership

Objective:

This role leads global end-to-end operations for MSNs finished dosage formulations portfolio across the US, EU, Australia, China, Korea, India and Canada regions/markets.

Responsibilities include operational strategy, supply assurance, compliance alignment, launch readiness, and P&L-linked operational performance.

Key Responsibilities

1. Global Operations & Strategy

• Define and execute global operations strategy supporting business growth & capacity planning.
• Monitor operational excellence initiatives to ensure cost efficiency, yield improvement, and productivity.

2. Supply Continuity & Market fulfilment

• Work with SBUs on S&OP/IBP processes driving forecast accuracy and service level improvement.
• Ensure OTIF delivery, risk mitigation & supply security for regulated and emerging markets.

3. Manufacturing & Quality Coordination

• Align with Demand/Supply teams for volume commitments, batch priorities, RM/PM readiness, and QA release schedules.
• Plan tech transfers, scale-ups, and commercialization of new launches globally.

4. Regulatory & Compliance Governance

• Ensure operational adherence to FDA, EMA, TGA, Health Canada, MFDS, NMPA, CDSCO expectations

5. Performance & Cost Analytics

• Track operational KPIs (lead times, COGS, yield, logistics cost) SBU wise
• Implement digital dashboards for real-time performance visibility.

6. Cross-Functional Leadership

• Interface with Sales, QA, RA, Commercial, Finance, SCM, Demand/Supply planning & Logistics to maintain patient supply reliability.
• Lead issue escalation globally and ensure timely closure.

Qualifications

• Bachelors degree in Pharmacy; MBA preferred.
• 1218+ years in Pharmaceutical Global Operations (Finished Dosage Forms mandatory).
• Strong exposure to regulated markets especially US & EU.
• Proven leadership managing cross-regional operations teams.
• Proficient in SAP / ERP planning tools; strong business & financial acumen.

Preferred Experience

• Generics industry exposure
• Solid/Injectable formulations operational expertise
• Lean Six Sigma certification
• Experience with global product launches