Global Markets End User Computing Champion - C12 - PUNE

Team Overview:

Global Markets End User Computing (EUC) Champion is part of the Operational Risk and Control Team within Global Markets Front Office.

The group is part of the in-business First Line of defense which oversees and drives risk reduction. The group is responsible for proactively

investigating, developing, and implementing enhancements as well as designing frameworks which will enhance pre and post trade

processes to ensure they operate within the businesses risk appetite.

The End User Computing Champion is a seasoned professional role Integrating subject matter and industry expertise within a defined area.

The analyst will contribute to the overall risk reduction of manual processes in Global Markets interacting directly with Front Office Traders

within Markets and Operations Teams that support them.

For further context, an EUC is a solution created to automate a routine process outside of an application developed by Citi IT. Whilst these

tools help us work more efficiently, without controls, EUCs can put Citi at risk of data breaches, loss or corruption that could cause harm to

our firm or our clients.

Responsibilities:

• Identify End User Computing tools used across Global Markets
• Lead and participate in Spot-Check Reviews of each End User Computing solutions providing credible challenge for risk assessments made and effective operation of controls
• Ensure Global Markets EUC population is compliant with Citi Policy and standards by supporting production of reports or acting on upcoming and overdue items
• Measure Citi’s EUC risk exposure to ensure solutions are not relied upon over the longer term.
• Work with End User Computing owners and Technology teams to identify potential solutions which will replace the usage of manual processes with automated ones.
• Partner with different teams across geographies and monitor commitments to reduce reliance on End User Computing solutions
• This is not a technology role and the candidate will not responsible for designing or implementing the replacement solution for an EUC

Qualifications:

• Relevant experience in Operations, Operations Controls, Project Management, or experience with End User Computing solutions i.e.
• Excellent verbal and written communication skills
• Demonstrated understanding of operational risk and gap identification.
• Good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
• Ability to multi-task and manage multiple projects simultaneously, preferably utilizing agile methodologies (e.g. SCRUM)
• Strong attention to details and meticulous documentation.
• Strong leadership skills and exemplary values role model, with a proven track record in driving positive and sustained change.
• Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment.
• Proficient in Microsoft Office with an emphasis on MS Excel

Education:

• Bachelor’s / University degree or equivalent experience