Global Head of Asset Servicing Technology

Job Title:   Global Head of Asset Servicing Technology – C15

The Global Head of Asset Servicing Technology will define, drive and execute the Asset Servicing Technology strategy, focusing on platform modernization, improved client experience and risk reduction. The role would have frequent and close interactions with the Custody Product Business Head & the Head of Asset Servicing Operations also based in London. This person would also oversee key Technology initiatives such as the multi-year Global BaNCS program.

Responsibilities:

• Lead a 150-person Technology team (with a blend of FTE members and managed resources) responsible for developing technology solutions to address complex business requirements
• Partner with the business to manage the technology budget and prioritize Book of Work and deliverables
• Manage the implementation, enhancement and scalability of platforms, ensuring convergence to global consistency, standard platforms, mitigation of key risks (controls), and alignment with architecture principles
• Drive transformation to agile product delivery, including adoption of concepts akin to business agility, organize around value and lean portfolio management
• Drive developer productivity, monitor and improve DORA metrics for the group
• Represent Citi at external regulator reviews and give updates representing technology.
• Ensure Technology operates within Risk appetite, including cyber risk appetite. Further to that, actively improve controls through automation and ensure continued improvement in risk and control culture
• Oversee relationships with key 3rd party vendors including software providers and extended workforce providers, which may include RFP processes
• Establish appropriate management governance processes while delivering on regulatory and associated data programs including successful and timely closure of Issues/CAPs/MRAs/BSER breaks
• Drive and implement Citi Technology-wide initiatives for continued process improvement such as supporting Citi’s data architecture strategy & controls automation strategy
• Manage the performance of the group including mid and year end appraisals, management of promotion pipelines and succession planning
• Foster an inclusive, diverse and ethical organization

Qualifications:

• Significant experience in the Asset Servicing area.
• Preferably experience of Securities Services, Custody or Securities Operations Technology in a Bank.
• Possesses an observable and impactful delivery track record, including the architecture, build, deployment, integration and ongoing management of large-scale technology ecosystems
• Demonstrated skills in developing and executing strategies for transformation programs
• Strong influencing skills and ability to work in an environment where priorities are frequently changing
• Proven ability to establish and maintain business partnerships and client relationships
• Experience analyzing client requirements and developing suitable, cost effective solutions
• Comprehensive understanding and awareness of appropriate corporate and regulatory policies
• Experience in performing complex problem solving and business trade off decision analysis
• Experience of work in a process driven environment
• Demonstrated people leadership / management

Education:

• Bachelor’s degree/University degree or equivalent experience