Global Client Lifecycle Management SME, AVP

Job Title: Global Client Lifecycle Management SME, AVP

Location: Mumbai, India

Role Description

Deutsche Bank Private Bank (PB) Chief Operating Office

KYC & COO Findings Management

This role reports into the Global COO Private Bank Division and is responsible for handling Change the Bank (CtB) projects in AML / KYC domain at a global level to review and support the Target Operating Model. It will involve engaging and supporting policy working groups to clarify regulatory requirements within the regions supported and link these changes to training, technology and MI pillars for standardization and continuous enhancement.

What we’ll offer you 

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy 

• Best in class leave policy 
• Gender neutral parental leaves 
• 100% reimbursement under child care assistance benefit (gender neutral) 
• Flexible working arrangements 
• Sponsorship for Industry relevant certifications and education 
• Employee Assistance Program for you and your family members 
• Comprehensive Hospitalization Insurance for you and your dependents 
• Accident and Term life Insurance 
• Complementary Health screening for 35 yrs. and above 

Your key responsibilities  

As part of the Deutsche Bank PB, we are seeking to hire qualified candidates to with experience in the following functions: 

• Ability to coordinate with stakeholders across several locations to drive change management requests
• Hands-on experience in process revamp and UAT testing for new tech upgrades
• Coordinate with several stakeholders, not limited to: Coverage teams, AFC and QA, Global KYC teams (policy, process, management), Audit etc. to ensure that KYC processes are running with the necessary quality
• Ability to deliver Key Performance Metrics to Senior management
• Ability to translate outputs into deliverables and actions. Ensure that the actions are followed through and measured
• Ability to guide in terms of policy/process queries

Your skills and experience: 

A Post-graduate/Graduate degree in Finance, Business or Economics with a deep understanding of AML, KYC, Financial crimes, and other regulatory requirements (preferably in Private Banking) is what we are looking for in the ideal candidate. Due to the nature of the job, you should have the following skill sets:

• Relevant experience in Client On-boarding processes / Periodic KYC review and requirements
• Proven track record in handling big teams and the ability to deliver under high pressure
• Ability to work independently, as well as in a team environment, initiative driven and proactive approach, prioritizes multiple tasks, and meets strict deadlines
• Experience in documenting processes to comply with the regulatory guidelines
• Excellent communication skills, (written and verbal) with an open-minded approach and the ability to share information with stakeholders and team members

How we’ll support you 

• Training and development to help you excel in your career 
• Coaching and support from experts in your team 
• A culture of continuous learning to aid progression 
• A range of flexible benefits that you can tailor to suit your needs 

About us and our teams 

Please visit our company website for further information: 

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.