GHR Shared Services, Team Lead

This position requires an experienced professional  with 6 to 8 years of HR Operations background with strong technical and business process skills and the ability to interact at all levels of the organization is required.  A requirement to demonstrate a flexible approach and ability to work under pressure with strict deadlines is essential.   

The overarching requirement for this role is a candidate with strong emphasis on Web Designing, Portal or Sharepoint Management and Governance, Reporting Capabilities in HR Metrics and Share Point or Portal Management

• Daily weekly monthly and quarterly performance reporting construction and maintenance of vendor activity
• Creation of Pages, Maintenance & Governance of Portal & Share Point is a key requirement
• Carry out core and complex processing activities in accordance with established procedures
• Ability to multitask ensure accuracy and execute against pre-determined deadlines
• Perform custom work for vendor support look for ways to standardize when possible
• Handle complex issues and escalate as needed acting with a sense of urgency
• Accountable for quality accuracy and timeliness of results
• Identify and report all risk and compliance issues breaches and suspicious activities
• Build and manage the flow of information and data to ensure an accurate output with limited issues and exceptions
• Act in accordance with Risk Excellence as part of our Way Ahead foundation
• Share responsibility with lead manager and staff for resolving any issues related to processing activities and for accurate and timely processing and delivery

Qualifications & Skills

• Bachelor’s degree or equivalent work experience and a focus in Finance or related field preferred;
• 6 to 8 or more years’ experience in a HR operations position with a strong understanding of best practice around processes change management and working with outsourced providers.
•  Must be detail oriented and deadline driven; ability to work in a fast-paced structured and team-based environment as well as independently
• Proficient in MS Office and capacity to learn new technology/systems
• Proficient in Web Designing, Portal or Share Point Management
• Adhere to company policies and guidelines
• Strong organizational skills and time management skills (ability to prioritize)
• Team oriented with strong verbal, written and interpersonal skills with experience in delivering presentations
• Strong analytical and problem solving skills
• Highly motivated with an exceptional drive for success
• Professionalism dependability and trustworthiness  

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