GFSS Travel and Expense Team Lead

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What We'll Bring:

What You'll Bring:

Key accountabilities include

• Lead and drive improvement projects related to T&E and corporate credit card systems, processes and policies.
• Ensure team, systems and processes are performing at an optimal level.
• Recommend and/or develop and implement efficient and effective T&E policies and procedures
• Ensure compliance to all finance policies, procedures and federal requirements are met
• Drive top-notch internal service and experience for our internal customers and stakeholders

Key Activities

• Ensure appropriate controls are in place and are being executed
• Monitor and improve the T&E processes
• Resolve complex outstanding issues with internal and external customers, coordination with support departments and other stakeholders
• Ensure timely processing and payments for expense reports
• Drive and implement initiatives to drive continuous improvement
• Interact with leaders in the business to ensure delivery of Service Level Agreements (SLA)
• Conduct performance reviews
• Provide coaching and leadership
• Provide development opportunities for employees
• Assist in prioritizing work

Key Success Metrics

• SLAs and other performance management measurements for center functions are met
• Customer feedback
• Productivity Gains
• Provide Value Added Services to Business

Direct Reports / Reporting Teams

• Expense Report Team

Impact You'll Make:

What You Will Bring

• Applicable degree and 5+ years of T&E process, system and policy management
• Excellent leadership and management skills
• Proven continuous improvement expertise
• Deep experience with Concur Expense Reporting required. Other financial systems experience like Oracle (PeopleSoft), Coupa (Procure-to-Pay) a plus
• Ability to prioritize and multitask
• Ability work closely with business stakeholders
• Ability to work in a fast-paced environment
• Strong interpersonal and communication skills
• Leadership and coaching
• Strong organizational and time management skills
• Proven ability to perform and thrive in a collaborative environment
• Considerable knowledge of the business operations
• Excellent written and verbal communication skills

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