Job Summary
1. Minimum exp 3-7 years, |
2. Genesys PureCloud Enablement and Configuration |
3. Hands on PureCloud Technology suite applications. |
4. Development |
5. Web Services Integration (3rd party) |
6. Custom Reports (Rest API) |
7. Configuration setup |
8. IVR |
9. Interaction Routing |
10. WFM |
11. Dialer |
12. Scripter |
13. Genesys PureCloud Certifications |
14. Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twilio etc) |