Job Summary
| 1. Minimum exp 3-7 years, |
| 2. Genesys PureCloud Enablement and Configuration |
| 3. Hands on PureCloud Technology suite applications. |
| 4. Development |
| 5. Web Services Integration (3rd party) |
| 6. Custom Reports (Rest API) |
| 7. Configuration setup |
| 8. IVR |
| 9. Interaction Routing |
| 10. WFM |
| 11. Dialer |
| 12. Scripter |
| 13. Genesys PureCloud Certifications |
| 14. Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twilio etc) |
