3 - 7 years
Chennai
Posted: 30/03/2025
Job Summary
| 1. Minimum exp 3-7 years, |
| 2. Genesys PureCloud Enablement and Configuration |
| 3. Hands on PureCloud Technology suite applications. |
| 4. Development |
| 5. Web Services Integration (3rd party) |
| 6. Custom Reports (Rest API) |
| 7. Configuration setup |
| 8. IVR |
| 9. Interaction Routing |
| 10. WFM |
| 11. Dialer |
| 12. Scripter |
| 13. Genesys PureCloud Certifications |
| 14. Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twilio etc) |
Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.
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