General Manager
Total Group
5 - 10 years
Mumbai
Posted: 28/02/2026
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Job Description
Key Responsibilities
General Manager - Sales & Operations (Warehousing Division)
- Operational Leadership: Manage end-to-end warehousing, distribution, and transportation operations for specific customer contracts to meet service-level agreements (SLAs).
- Financial Accountability: Full P&L (Profit and Loss) responsibility for the contract, including budget development, cost control programs, and achieving profit objectives.
- Strategic Growth: Drive organic growth by developing additional business opportunities with existing customers and supporting new project biddings.
- Performance Management: Develop and monitor Key Performance Indicators (KPIs) and continuous improvement initiatives (e.g., Lean, Kaizen) to enhance productivity.
- Stakeholder Management: Act as the primary point of contact for senior-level client interactions, negotiating contracts and ensuring customer satisfaction.
- Team Development: Attract, develop, and retain high-performing talent, building future leadership through training and performance appraisals.
- Compliance & Safety: Ensure facility safety and security, adhering to federal, state, and local statutes as well as corporate quality standards
- Responsible for the P&L of the Vertical
- Reporting to VP of CL Division
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