General Manager Operations

Position Type: Full Time Location: Corp Office, Madinaguda

Function: Operations

Responsibility: O&M accounts at Mundhra, AP, Rajasthan

About the Role:

The General Manager O&M business based at Corp Office Madinaguda, Hyderabad will own, be responsible & accountable for ensuring operations in the Mundhra, Andhra Pradesh & Rajasthan client sites are conducted as per client standards and expectations. The individual will lead all activities pertaining to client relationships, operational excellence, cross-selling opportunities, people engagement & management, HR & Admin, Purchase efficiencies, Safety adherence, troubleshooting etc. The individual will set up systems, procedures, processes & structures in a manner to simplify & standardize experience of clients, employees & other stakeholders.

Key Job Responsibilities:

Lead, plan, manage, implement & execute operations & maintenance activities at client sites, existing & future.

Build on existing & create new client relationships with the intent to identify potential business opportunities for Sigachi to increase revenues.

Ensure client sites are meeting/exceeding customer expectations, by monitoring & communicating feedback with the Sigachi site heads.

Plan, communicate & drive safety standards among all employees representing Sigachi at the client sites.

Be responsible for cost optimization & EBITDA targets through process improvement, operation excellence measures & innovative practices.

Plan & execute all legal and statutory requirements across all functions including techno-commercial aspects of contracts.

Build & develop a high-performance team that demonstrates Sigachi values and establish a best-in-class culture.

Create & monitor employee engagement to increase retention that directly impacts reduced revenue leakage / client penalties.

Create engagement & motivation with the employees by planning & communicating the employee value proposition periodically to improve retention.

Nurture, develop & grow future leaders from within the organization

Take charge of the enabling functions at the corporate office HO HR & Admin, Finance, Purchase, IT among others

Monitor administrative efficiencies like optimized yet effective transport facility, and other employee benefits.

Take ownership to ensure all statutory, labour and legal compliance is adhered with zero defects

Follow up and end pending legal, labour, vendor, & employee issues with zero escalations.

Monitor, review & renew existing vendor clients in a manner that yields win-win proposition to all parties.

Job Specification:

1.Chemical engineering background with overall experience of 22+ years, ideally in large-scale state-run and/or public limited manufacturing units.

2.Must have experience & exposure in heavy chemicals, fertilizers, petrochemicals to manage & optimize operations, production, engineering, utilities & ETP deliverables.

3.Project cum operations experience with focus on safety & productivity

4.Sound knowledge on O&M contracts, including techno-commercial legal aspects of such contracts

5.Strategic planning & action-oriented approach to business development for growth of business across geographies.

6.Resourceful in building high performance teams, develop next generation of leaders within the company

7.Long, wide & deep network contact of people, decision makers, influencers and others that helps in establishing long-lasting business relationships.

8.Sound financial acumen to manage P&L as per company standards

9.Hands on involvement for operational excellence including big ticket initiatives for Process Improvement, Innovation, Technology deployment, LEAN / 6 Sigma projects among others.

Qualification Bachelors / masters in chemical engineering; MBA is preferred

Other pre-requisites:

1.Will operate out of the O&M corporate office at Madinaguda, Hyderabad

2.Must be willing to travel across client locations, both existing & future clients at Mundhra, Andhra Pradesh, Rajasthan. As required some travel will be outside of these locations also as the business grows into new territories.

3.Impeccable history & reputation for Integrity, Result orientation, Execution, Strategic mindset, People leadership & Client management

About Sigachi

Sigachi O&M division is the Operations & Maintenance (O&M) business, that operates as an independent P&L. The O&M business is an important cog in the wheel for Sigachi as it provides greater visibility, endorsement & brand value for the company. The business model is outsourcing, i.e., Sigachi provides full time work force covering all levels & functions to manage the operations and maintenance of client companies. Currently we have 12 large business clients covering Gujarat, Andhra Pradesh & Rajasthan. It is poised to grow exponentially over the next 3-5 years.

Sigachi Industries Limited is an industry leader in the manufacturing of Pharma Excipients, Pharma API, Nutra and Food industries. Sigachi was incorporated in the year 1989 and has rapidly established itself as one of the largest manufacturers of Microcrystalline Cellulose worldwide. With five multilocational facilities in Telangana and Gujarat, Sigachi has ensured supply chain reliability for its customers spread across the Globe. Sigachis facilities are EXCiPACT GMP, SGMP, HACCP, EDQM CEP and ISO 9001:2015 certified. Sigachi has established itself as a quality conscious and dependable supplier in India and across Asia, Australia, American Continent, Europe, and Middle East, delivering newer differentiated Products which addresses the unmet needs of the Market.

Sigachi is a value driven company and fosters employee creativity, expertise, skillsets & wellbeing to achieve motto of Experience Excellence.

Sigachi is a Great Place to Work certified company, 3 years in a row.