General Manager Human Resources

1. Strong People & Communication Skills

• Clear, empathetic communicator
• Good listener and mediator
• Able to handle sensitive conversations confidentially

2. Knowledge of HR Laws & Compliance

• Sound understanding of labour laws, employment regulations, and company policies
• Ensures compliance to avoid legal risks
• (EPF, ESI, Gratuity, etc.)

3. Strategic Thinking

• Aligns HR strategy with business goals
• Workforce planning, succession planning, and talent development
• Understands how HR impacts productivity and growth

4. Recruitment & Talent Management Skills

• Strong hiring and interviewing capability
• Employer branding and talent retention
• Performance management systems

5. Employee Relations & Conflict Management

• Handles disputes fairly and professionally
• Builds trust between management and employees
• Maintains positive workplace culture

6. Leadership & Influence

• Can guide managers and advise leadership
• Influences without authority
• Coaches teams and builds HR credibility

7. Data & Process Orientation

• Uses HR metrics (attrition, engagement, hiring cost, etc.)
• Improves HR processes and systems (HRMS, payroll, compliance tracking)

8. Ethics & Integrity

• High level of discretion and confidentiality
• Fair, unbiased, and principled decision-making

9. Change Management Ability

• Manages organizational change smoothly
• Supports restructuring, policy changes, or rapid growth

10. Cultural Fit & Emotional Intelligence