GenAI Agentic AI

Citi Bank

2 - 5 years

Bengaluru

Posted: 16/09/2025

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Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Job Summary

We are seeking a highly experiencedGen AI and Agentic AI Leadwith deep domain expertise in the banking industry and strong technical proficiency.

Key Responsibilities:

Strategy and Vision

- Define Gen AI and Agentic AI strategy aligned with Business Objectives
- Identify key areas where Gen AI/Agentic AI can drive automation

Solution Delivery

- Oversee design, development and deployment of Gen AI/ Agentic AI solutions
- Ensure scalability, accuracy and reliability of Gen AI solutions

Governance & Risk

- Implement frameworks for responsible AI
- Define approval, monitoring and audit processes for AI usage

Innovation and enablement

- Evaluate emerging Gen AI models platforms
- Upskills workforce on prompt engineering and Gen AI best practices
- Foster innovation and Proof-of concepts

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Statistics, Finance, or related field.
8+ years ofrelevantexperience.
Demonstrated experience in overseeing projects involving the development, fine-tuning, and deployment of GenAI models.
Familiarity with the principles and practical applications of Agentic AI, including autonomous agents, multi-agent systems, and the design of AI systems capable of goal-driven behavior and decision-making.
Experience with prompt engineering techniques, RAG (Retrieval Augmented Generation) architectures, and vector databases for enhancing GenAI model performance and relevance.
Experience with designing scalable LangChain and LangGraphs solutions
Experience with Natural Language Processing (NLP): Experience with NLP techniques for language understanding, generation, and interaction (e.g., text processing, semantic analysis, leveraging models like BERT, GPT).
Proven track record of successfully leading complex technical projects from conception to completion, with a focus on cutting-edge AI technologies.
Excellent leadership, team management, and interpersonal skills, with the ability to motivate and guide cross-functional teams comprising AI researchers, data scientists, and engineers.
Exceptional communication skills, both written and verbal, with the ability to articulate complex technical GenAI and Agentic AI concepts to both technical and non-technical stakeholders.
Strong analytical and problem-solving abilities, particularly in navigating the unique challenges of AI project development, such as model bias, explainability, and scalability.

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.