Responsibilities
Key Responsibilities: Design and implement AI-driven RCA and impact analysis frameworks integrated with observability platforms. Utilize Agentic AI and GenAI technologies to automate and enhance decision-making in incident response and service reliability. Integrate observability tools (e.g., AppDynamics, Dynatrace, DataDog, Grafana, CloudWatch, Splunk, ELK) with AI models for intelligent alerting and diagnostics. Collaborate with SRE, DevOps, and platform teams to define observability KPIs and RCA workflows. Develop autonomous agents for real-time monitoring, anomaly detection, and resolution. Drive innovation in predictive analytics and self-healing systems using GenAI capabilities. Ensure scalability, security, and compliance of AI-integrated observability solutions.
Technical Requirements
Required Skills & Experience: Hands-on experience with GenAI and Agentic AI frameworks (e.g., LangChain, LangGraph). Strong understanding of Root Cause Analysis (RCA) and Impact Analysis methodologies. Experience in designing AI-powered automation and monitoring systems. Familiarity with cloud-native architectures and distributed systems. Excellent analytical, problem-solving, and communication skills.
Preferred Skills
Technology->Microservices->Microservices API Management
Technology->Microsoft Technologies->.Net Application Development
Technology->Infra_ToolAdministration-ITSM->ServiceNow->ITSM
Foundational->SDLC->Problem Analysis->Root Cause Analysis
Technology->Machine Learning->Generative AI
Technology->Machine Learning->Responsible AI
Additional Responsibilities
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability • Good knowledge on software configuration management systems • Awareness of latest technologies and Industry trends • Logical thinking and problem solving skills along with an ability to collaborate • Understanding of the financial processes for various types of projects and the various pricing models available • Ability to assess the current processes, identify improvement areas and suggest the technology solutions • One or two industry domain knowledge • Client Interfacing skills • Project and Team management
Educational Requirements
Bachelor of Engineering
