GBS Advisory

Role Overview Sr Consultant/ Manager, GBS Advisory

As a Manager in the GBS Advisory practice, you will lead discrete workstreams and mid-to-large GBS engagements, owning delivery quality, team management, and client interactions.

You will work closely with Partners, as well as cross-functional teams and global member firms, contributing to both client delivery and practice development.

Key Responsibilities

GBS Strategy & Operating Model Design

Support and co-lead GBS strategy and business case development

Develop detailed value cases covering cost, productivity, talent, and scalability

Support location assessments, workforce planning, and feasibility analysis

Target Operating Model & Transition Delivery

Design key components of GBS Target Operating Models (governance, service scope, sourcing)

Lead transition workstreams across Finance, HR, Procurement, IT, Analytics, and Digital

Manage knowledge transfer, stabilization, and service performance tracking

Digital & Analytics Enablement

Apply analytics, process mining, and automation concepts within GBS and Outsourcing programs

Work with digital and AI teams to embed technology into delivery models

Stakeholder & Team Leadership

Manage client stakeholders at senior manager / director level

Lead and drive Steering Committee and Governance meetings

Lead project teams (515 members), ensuring quality, timelines, and outcomes

Coordinate with internal teams across functions and geographies

Practice Development

Contribute to RFPs, solutioning, and proposal development

Support IP creation, thought leadership, and capability building

Note: This role involves extensive domestic and international travel.

Qualifications & Experience

710 years of consulting or transformation experience

Bachelors degree from Tier 1 college / Chartered Accountant; Masters / MBA preferred

Strong experience in GBS / shared services / outsourcing strategy, design, and transition management

Exposure to large-scale, multi-functional transformation programs

Experience managing teams and client workstreams

Ability to work effectively across functions, geographies, and internal teams

Proficient in Microsoft Office Suite (advanced Excel, PowerPoint, and Word)

Experience in executing technology-led transformation programs

Ability to develop point of views and contribute to thought leadership

Expertise in one or more shared services functions such as Finance, HR, Procurement, or IT operations

Exposure to vendor management strategy and operations is a plus

Ability to act as a subject matter expert in relevant areas solutions, functions, or sectors

Strong leadership qualities and ability to mentor consultants and junior team members

Exposure to technologies such as AWS, Azure, Data Analytics, Automation, and Engineering tools is a plus