Functional Consultant
As a Functional Consultant, you will be responsible for understanding and analyzing business requirements to provide effective solutions using various software applications. Your role will involve working closely with clients, project teams, and technical experts to ensure successful implementation and optimization of business processes.
Key Responsibilities:
- Requirement Analysis: Collaborate with clients to gather and document business requirements and translate them into functional specifications.
- Solution Design: Develop and propose solutions that align with business needs and leverage the capabilities of the software applications.
- Implementation: Lead the implementation of software solutions, including configuration, customization, and integration with existing systems.
- Testing and Validation: Conduct thorough testing of the implemented solutions to ensure they meet business requirements and perform as expected.
- Training and Support: Provide training and support to end-users to ensure they can effectively use the new systems and processes.
- Documentation: Create comprehensive documentation, including functional specifications, user manuals, and training materials.
- Stakeholder Communication: Maintain regular communication with clients and stakeholders to provide updates, gather feedback, and address any concerns.
- Continuous Improvement: Identify opportunities for process improvement and optimization to enhance business performance.
Certifications / Skills / Experience:
- Proven experience as a Functional Consultant or in a similar role.
- Strong understanding of business processes and software applications.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal abilities.
- Proficiency in relevant software and tools.
- Ability to work independently and as part of a team.
- Knowledge of project management methodologies is a plus.
- Business process analysis and design
- Solution development and implementation
- Testing and quality assurance
- Training and user support
- Documentation and technical writing
- Effective communication and collaboration
- Adaptability and flexibility
Job Summary
We are seeking a highly skilled Consulting Analyst with 8 to 12 years of experience in Automation Business Analysis & Planning and Networks. The ideal candidate will work in a hybrid model during day shifts contributing to our companys growth and success by leveraging their technical and domain expertise to drive impactful solutions.
Responsibilities
- Lead the analysis and planning of business processes to identify opportunities for automation and improvement.
- Oversee the implementation of automation solutions to enhance operational efficiency and reduce manual efforts.
- Provide expert business analysis to support strategic decision-making and project planning.
- Collaborate with cross-functional teams to gather and document business requirements for network-related projects.
- Conduct thorough analysis of network systems to identify areas for optimization and enhancement.
- Develop detailed project plans and timelines to ensure successful execution of network initiatives.
- Monitor and report on the progress of automation and network projects to stakeholders.
- Ensure that all automation and network solutions comply with industry standards and best practices.
- Facilitate workshops and training sessions to educate team members on new automation tools and techniques.
- Evaluate the performance of implemented solutions and recommend improvements as needed.
- Support the development of business cases and ROI analyses for proposed automation and network projects.
- Maintain up-to-date knowledge of industry trends and emerging technologies in automation and networks.
- Contribute to the continuous improvement of business analysis and planning methodologies.
Qualifications
- Possess strong analytical skills with the ability to identify and solve complex problems.
- Demonstrate proficiency in automation tools and techniques.
- Have extensive experience in business analysis and project planning.
- Exhibit deep understanding of network systems and their optimization.
- Show excellent communication and collaboration skills.
- Be adept at managing multiple projects simultaneously.
- Have a proven track record of delivering successful automation and network projects.
- Display a commitment to continuous learning and professional development.
- Be detail-oriented with strong organizational skills.
- Demonstrate the ability to work effectively in a hybrid work model.
- Possess a proactive and results-driven mindset.
- Have experience in facilitating workshops and training sessions.
- Show a strong understanding of industry standards and best practices.
Certifications Required
Certified Business Analysis Professional (CBAP) Cisco Certified Network Professional (CCNP) Automation Anywhere Certified Advanced RPA Professional
Note: We are also looking for industry specific experience in any one or more: BFS, HLS, CMT, Insurance, Product and Retail and F&A.