Job Description : Functional Architect Capability/Competency lead
Responsibilities
- Develop and implement a strategic vision for Capability / Competency
- Customize project delivery methods and process and implement proactive strategies as relevant for the competency
- Establish and enforce best practices for Salesforce implementations customization and optimization
- Lead, mentor, and guide a team of Salesforce specialists, including developers, architects and consultants who are part of the competency
- Provide guidance on project assignments, ensuring the team delivers high-quality solutions that meet client objectives
- Foster a collaborative and innovative team culture
- Collaborate closely with sales and business development teams to understand client requirements and contribute to the pre-sale process to include documentation and pre-sale deliverables
- Act as a trusted advisor to clients, offering strategic insights and recommendations on Salesforce Cloud solutions
- Ensure client satisfaction by delivering effective and user-friendly Salesforce solutions
- Encourage and support team members in obtaining relevant Salesforce Cloud certifications and to remain current
- Provide oversight and governance of sold and managed Salesforce projects and manage the delivery of and help coordinate all elements of a Salesforce Core and/or Industry Cloud implementation
- Serve as day-to-day technical platform SME to internal and client teams
- Analyze the company: Understand the company's functionalities and applications, and how they align with each other
- Write functional objectives: Create a plan that outlines the functional objectives
- Architecture: Ensure defined Salesforce CRM architecture roadmap aligns with enterprise standards
- Solution Design: Create comprehensive design specifications, including functional and non functional specifications, use cases, and user stories
- Technical documentation: Write solution design documents and review technical design documents
- Stakeholder Management: Collaborate with all relevant stakeholders to understand the business needs and translate them into technical requirements
- Support project management: Support Program and Project manager to ensure projects are delivered on time and within budget, and manage and prioritize the workload of team
- Stay current: Keep up with the latest Salesforce advancements and industry trends, and provide thought leadership
Skills Required
- Overall 15+years with at least 10 years of Salesforce/Force.com platform experience
- Strong practical deployment knowledge of Salesforce configurations, Apex classes, Apex Web services, and APIs
- Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce
- Ability to effectively support multiple projects
- Experienced in business, operations and change management, with the ability to perform at a lead level and influence strategic decision-makers and functional stakeholders
- Experienced in business architecture, specifically in designing and implementing an integrated platform from a functional or technical perspective (beneficial)
- Good Analytical & problem solving skill.
- Creative, organized, and process-focused with strong technical competence with strong presentation skills, with the ability to effectively communicate complex ideas to various audiences.
- The ideal candidate will be customer-focused, driven, engaged, and will thrive in a hyper-growth environment.
- Comfortable working with all levels of an organization and capable of communicating as effectively with technical staff as with business and management
- Excellent oral and written communication skills
- Experience managing and upskilling teams and supporting individual team member growth
- Performance Management of team members
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Salesforce Platform Development