Full time Advertising Client Servicing

Company Description

Content That Connects. Creatively, Clearly, and Cleverly.

We believe the best content doesnt just get views it gets remembered. As a video-first creative agency, we blend storytelling, strategy, and smart tools to create work that connects, converts, and stays with you.

Were big fans of client calls that feel like collaborations, creative that actually performs, and strategy that doesnt make you yawn. We believe in content that earns attention not skips. Armed with AI, intuition, and insight, we partner with ambitious brands to make work that sticks, clicks, and gets shared.

Role Description

This is a full-time, on-site role for an Advertising Client Servicing professional at Colads Integrated Communications, located in Mumbai. The Client Servicing role involves day-to-day tasks such as managing client relationships, ensuring customer satisfaction, and addressing client inquiries and problems. We arw also a collaboration first hence you will be expected to hunt for collaborators in various functions of design, copywriting, AI video editors and video generators. The position also requires collaborating with internal teams, managing project timelines, and maintaining effective communication with clients. Also account management in terms of raising of Invoices for Retainers at the end of the month and payment collection would be expected in this role.

Qualifications

• Relevant experience in Advertising industry
• Client Services, Customer Service, and Customer Satisfaction skills
• Strong Communication skills & Coordination Skills
• Basic Finance knowledge
• Ability to manage multiple tasks and prioritize effectively
• Strong organizational skills and attention to detail
• Excellent problem-solving skills
• Experience in the advertising or marketing industry is a plus
• Bachelor's degree in Business, Communications, or a related field