FT Wellness Coordinator

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

• The W+R Coordinator is responsible for supporting the creation, implementation, and management of wellness programs initiatives that enhance employee health and well-being within the assigned campaign/s and site/s. This role supports the development of a healthy workplace culture by coordinating programs, events, and resources designed to reduce stress, improve physical and mental health, and foster a supportive, productive work environment.

  Responsibilities include:

  Wellness Programming Design and Implementation

  • Collaborates with third-party providers and mental health professionals to bring expert services to employees as part of wellness initiatives.

  • Liaises with internal TaskUs stakeholders and vendor clinicians to ensure efficiency in appointment scheduling and accuracy in staffing coverage

  • Manages event logistics including scheduling, vendor coordination, budget management, and post-event evaluation.

  • Coordinates logistics, scheduling, and participant communications for workshops and outreach events on wellness topics

  • Tracks and ensures all hiring and training requirements are met for the campaign (onboarding, company-required training, etc).

  • Ensures compliance in areas of TaskUs policies and HIPAA regulations, as applicable.

  Well-Being Assessment and Reporting

  • Coordinates and tracks completion rates of mental health assessments through anonymous surveys or in-house assessments, providing insights into workplace mental health trends.

  • Analyzes assessment data to identify risk factors and trends, adjusting wellness programs accordingly to better address common health issues in the workplace.

  • Tracks participation rates and program success metrics to evaluate the effectiveness of wellness initiatives and make data-driven improvements

  • Recognizes employees in distress and refers them through the proper channels and resources available at TaskUs (vendor clinicians, EAP or local resources, e.g.).

  Data Analysis and Reporting

  • Assists in creating reports and presents relevant data to specific stakeholders (clients, leadership, e.g.) on program impact, including data on employee engagement, satisfaction, and improvements in health outcomes.

  • Maintains organized and up-to-date records to meet client audit requirements.

  • Tracks and analyzes well-being data and prepares reports, as needed

  Communication and Advocacy

  • Serves as an advocate for wellness within the organization, encouraging a culture of health and well-being.

  • Maintains regular communication with employees through newsletters, email updates, and digital platforms to promote wellness programs and resources.

  • Collaborates with the W+R Team and other stakeholders to integrate wellness into broader well-being policies and ensures alignment with organizational goals.

  • Creates marketing materials to spotlight wellness initiatives through social media, email distributions, and other methods of communication.

  The W+R Coordinator may work in both office and virtual environments, with potential travel to different site locations to ensure the wellness program is accessible to all employees..   The person is expected to handle sensitive information with discretion and integrity.  They are expected to organize and prioritize duties and responsibilities in a fast-paced environment and adapt quickly to changes common to the campaigns being supervised.  The person will also support special projects and perform various administrative duties as assigned by the W+R leadership, while demonstrating flexibility and adaptability in handling diverse tasks.

  Requirements:

  • Graduate of a 4-year college course, preferably in Psychology, Social Work, or similar tracks

  • Minimum 1 year experience in project management and has demonstrated organizational skills including management of timelines, events, and budgets.

  • Highly skilled in wellness program development, event planning, coordination, and delivery of psycho-educational programming

  • Keen  attention to details

  • Ability to create and maintain effective relationships with employees and management in a rigorous work setting.

  • Outstanding communication skills, with emphasis on listening skills

  • Above Average fluency in written and spoken English** 

  • A strong desire to help others

  • Flexibility to work  with shifting hours

  • Highly proficient  in utilizing Google Suite programs (Docs, Sheets, Slides, etc)

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.