Greetings from Cognizant,
We are hiring for FSL Technical lead to work in Kochin.
Salesforce Expertise:
- Strong knowledge of Salesforce Service Cloud, Sales Cloud, and Field Service, incl. FS mobile app and advanced scheduling and optimization
- Strong experience with Salesforce declarative programming and administration features, strong knowledge of Flows required
- Strong experience with web services, APIs, and integration technologies
- Strong Knowledge of data migration techniques and ETL tools (e.g., Talend)
- Strong Apex code experience requirement, highly needed to:
- Extend the SF standard capabilities to highly-specific ones
- Manage integrations and API developments with ERP, Workforce Management System in particular, but also with the various legacy or new solutions required to meet country needs
- Write / manage the development of efficient code for handling large-scale data processing and manipulations, critical in a highly-customized domain dealing with substantial amounts of data
- Be able to test and debug efficiently in a domain dealing with critical field operations - Strong knowledge of Object-Oriented Programming concept, programming and design patterns
- Proficiency in Lightning Web Components development
- Proficiency in security and access control features.
Field Service Industry Knowledge:
- Understanding of field service business requirements, operations and technologies, with the ability to translate them into technical solutions
- Experience with Field Service-specific features and customizations.
Leadership and Management:
- Ability to lead and manage technical project teams, both onshore and offshore
- Experience in mentoring junior team members and conducting code reviews
- Strong communication skills to interact with various stakeholders, including clients and business leaders.
Project Management:
- Capability to oversee full lifecycle enterprise software projects
- Experience in gathering requirements and translating them into technical solutions
- Ability to manage environment and coordinate with Solution / Technical Architects, Country Solution Owners and Project Managers.
Problem-Solving and Innovation: - Aptitude for business curiosity, solving complex technical challenges and proposing innovative solutions
- Critical thinking skills to evaluate and implement the most effective approaches.
Soft Skills:
- Excellent communication and presentation abilities
- Adaptability to work in rapidly evolving-environments
- Team player mentality with the ability to collaborate effectively with a variety of stakeholders.
Experience:
- Typically 7-10 years of hands-on experience in Salesforce development and implementation.