Front Office & Sales

Company Description

Rurban Resort is a premier nature resort near Delhi, located only an hour's drive away in Ghaziabad. Set amidst 17 acres of lush greenery with over 70,000 trees and plants, it offers a tranquil retreat for nature lovers, featuring over 25 bird species on-site. The resort is committed to sustainability through efforts such as waste management, recycling, and rainwater harvesting. Guests can enjoy more than 50 engaging activities and sports, making it a top destination for families looking for leisure and recreation near Delhi.

Role Description

This is a full-time, on-site Front Office & Sales role based in Ghaziabad. The responsibilities include managing reception duties, handling customer inquiries and room, events bookings with excellent service, and ensuring smooth operations of front-office tasks. The role also involves assisting in sales activities, providing information to visitors, and liaising with staff to deliver outstanding guest experiences at the resort.

Experience

Prior experience in Front office and Sale at a Resort or hotel - at least 2 years is expected.

Qualifications

• Strong skills in Customer Service, Receptionist Duties, and Communication are essential
• Experience with Phone Etiquette and Room, Event Bookigs
• Ability to effectively interact with guests, resolve inquiries, and provide a friendly customer experience
• Proficient in organizing and managing front-desk operations and sales data
• Previous experience in hospitality or sales roles is a plus
• High school diploma or equivalent; additional certifications in hospitality management or related fields are an advantage