Front Office Manager

Company Description

Roadies Rostel Leisure ARC Resort is a premier destination offering a perfect blend of luxury, adventure, and unmatched hospitality. Surrounded by nature, the resort provides exceptional services, lavish accommodations, and exquisite dining experiences. Guests can enjoy a range of thrilling activities and immerse themselves in the vibrant ambiance of the resort. Roadies Rostel takes pride in delivering extraordinary experiences and creating lasting memories for its visitors.

Role Description

The Front Office Manager will oversee daily front office operations to ensure a seamless and exceptional guest experience. Responsibilities include managing office administration and front office staff, addressing guest inquiries, ensuring customer satisfaction, and supervising front desk staff. Additional duties involve coordinating with various departments to maintain operational efficiency and a high standard of service. This is a full-time, on-site role located in Ahmedabad.

Qualifications

• Proficiency in Office Administration and Front Office management
• Strong skills in Customer Service and ensuring Customer Satisfaction
• Excellent Communication skills to effectively interact with guests and staff
• Ability to lead and manage a team efficiently
• Relevant experience in hospitality or a related field is preferred
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is an advantage