Front Office Inturns

Position: Front Office Intern

Location: Orion Group of Hotels (Multiple Properties)

About the Role

Front Office Interns will support the reception team in day to day operations and learn how a professional hotel front office runs. This role is only for students from a Hotel Management college background who want hands on exposure in hotels.

Key Responsibilities

• Welcome guests at the reception and assist with check in and check out under supervision.
• Help with handling reservations, guest registrations and room key preparation.
• Provide basic information to guests about the hotel, facilities and nearby places.
• Coordinate with housekeeping and other departments for room status and guest requests.
• Assist in handling phone calls, emails and messages at the front desk.
• Support the team in preparing bills, taking payments and maintaining front office records.

Requirements

• Currently pursuing Diploma / Bachelor's in Hotel Management or Hospitality from a recognised institute.
• Mandatory front office internship or OJT as part of the course.
• Good communication skills in English and Hindi; polite and guest friendly attitude.
• Basic computer knowledge; willingness to learn hotel PMS and OTA processes.
• Ready to work in shifts as per hotel operations.